Patient Advocate - LVN

Hospitality Health ER is a freestanding ER in Tyler, TX that provides personal attention to all patients with first-class care. We pride ourselves on providing exceptional hospitality and customer service to everyone that enters our facility, going above and beyond the call of duty. We encourage a strong team environment, where our staff will step up to the plate during the busiest of times and lend a hand in whatever direction is needed.

If you are looking to make a change in your career and be part of an exciting team, with endless possibilities for career growth, apply today! We are looking to fill positions immediately!

A freestanding ER in Tyler, TX is seeking a Patient Advocate LVN to join their team. The Patient Advocate LVN will strive to provide proficient, competent care while maintaining the patient’s sense of comfort and dignity.

1. →Creating and maintaining a patient centered focus by engaging in a positive working relationship with all patients, visitors, and staff of the facility.
2. →Prioritizing patient needs throughout the duration of their stay to include answering questions and concerns; resolving any issues that may arise; running errands and providing meals.
3. →Engaging with all patients, visitors and staff and providing a warm welcome; prepare and deliver refreshments.
4. →Overseeing the organizing, planning and prioritization of workflow within the Hospitality Department.
5. →Completing administrative tasks; must document and use logs appropriately such as the Van Usage Log and Credit Card Log and must supply receipts/invoices and properly document usage related to HHER funds and resources.
6. →Maintaining patient rooms and common areas within the facility.
7. →Coordinating the inventory of items within the facility to include picking up bulk orders and restocking supplies.
8. →Completing administrative tasks; must document and use logs appropriately such as the Van Usage Log and Credit Card Log and must supply receipts/invoices and proper document usage to HHER funds and resources.
9. →Participate in marketing events throughout the community.

• · Licensed Vocational Nurse diploma or certification.
• · Previous customer service experience, direct patient care preferred.
• · Current driver’s license with no restrictions.
• · Ability to provide efficient customer service in a high volume, high stress environment.
• · Flexibility to meet scheduling demands of department.
• · Associate Degree.