Patient Facilitator

Hospitality Health ER is a freestanding ER in Longview, TX that provides personal attention to all patients with first-class care. We pride ourselves on providing exceptional hospitality and customer service to everyone that enters our facility, going above and beyond the call of duty. We encourage a strong team environment, where our staff will step up to the plate during the busiest of times and lend a hand in whatever direction is needed.

If you are looking to make a change in your career and be part of an exciting team, with endless possibilities for career growth, apply today! We are looking to fill positions immediately!

A freestanding ER in Longview, TX is seeking a Patient Facilitator to join their team. The Patient Facilitator will strive to provide proficient, competent care while maintaining the patient’s sense of comfort and dignity.

1. →Following all Personal Protective Equipment (PPE) policies including the proper wearing and donning of PPE.
2. →Demonstrating care and cultural sensitivity, comforting patients and their families by offering support, and being punctual and attentive to procedures schedules.
3. → Transporting patients using wheelchairs, stretchers, and moveable beds: assisting patients in and out of vehicles; lifting patients on and off beds; moving patients to and from special service and treatment areas.
4. → Transporting patients in a timely manner to and from clinics and departments for medical tests along with any required patient equipment and medical chart.
5. → Cleaning patient transport equipment before and after each use.
6. → Ensuring that the patient is properly identified before transporting.
7. → Demonstrating proper body mechanics and assistant devices when assistant patients.
8. → Transporting laboratory specimens by picking up specimens and delivering them to specified laboratories.
9. → Transporting equipment and supplies by picking up requisitioned orders; delivery them to assigned treatment areas and patient care areas.
10. →Communicating effectively with patients, nurses, physicians, and all other hospital personnel.
11. → Completing daily responsibilities upon arrival and prior to departure of shift including cleaning, stocking, and organizing.
12. → Maintaining patient rooms and common areas within the facility, turning/changing patient rooms, stocking of patient rooms, lobby, and nursing station.
13. → Coordinating the inventory of items within the facility to include picking up bulk orders and restocking supplies.
14. → Taking tests to the Lab and retrieving test; placing lab results to correct charts.
15. → Assisting with lab reports and specimens to and from various areas.
16. → Maintaining accountability to the Staff Registered Nurse, Physician, Radiology Regional Director, and Director of Nurses.

• Current driver’s license with no restrictions.
• Maintains flexibility and availability for on‐call and any coverage requirements that are not otherwise met by the Patient Facilitator staff.
• Maintains a positive attitude towards patients, guests, and visitors.
• Customer service experience: demonstrated ability in customer service practice related to direct patient care in high volume, high stress environment.
• Strong interpersonal skills, impeccable organizational and time management skills.
• Demonstrates competency of Physical Assessment within 90 days, as evaluated by Patient Facilitator Supervisor.
• High School Diploma or GED.
• Ability to read, speak, and write in the English Language.
• One‐year recent experience as either a Transporter, Home Health Aide, CNA, EMT, or Medical Assistant.