Business Planning Manager for Personal Systems

The Business Planning Manager (BPM) is responsible for leading end-to-end planning activities across the Personal Systems portfolio, connecting demand, supply, and execution to deliver optimal business outcomes.

The role operates at a highly strategic and analytical level, driving complex planning decisions, identifying risks and opportunities, and ensuring alignment between supply chain capabilities and business priorities.

This position plays a critical role in improving conversion, customer experience, inventory health, and financial performance, while enabling scalable and data-driven planning processes for the Personal Systems organization.

• Ensure strong demand/supply matching and execution alignment across regions
• Improve planning accuracy, responsiveness, and issue resolution

• Conversion and backlog reduction
• Customer experience (ship dates, OTIF, lead time reliability)
• Inventory health, including reduction of excess and aged inventory

• Drive prioritization across products, channels, and customers
• Optimize allocation decisions in constrained environments
• Improve coordination with Customer Operations and Category teams

• Develop and leverage KPIs to track execution gaps and business outcomes
• Improve reporting consistency and transparency for Personal Systems performance

• Identify and implement process improvements across planning flows
• Leverage automation, advanced analytics, and AI-driven insights
• Ensure alignment with global planning standards and transformation initiatives

• Act as a key interface between supply chain, category, finance, and operations
• Ensure alignment on priorities, risks, and trade-offs

Success in the role will be defined by:

• Improved conversion, backlog management, and execution performance for Personal Systems
• Stronger customer experience through reliable and predictable fulfillment
• Healthier inventory levels and improved balance between supply and demand
• Increased transparency and accuracy of planning data and KPIs
• Faster identification and resolution of risks and supply/demand imbalances
• Strong alignment across stakeholders, enabling efficient decision-making
• Tangible improvements in planning efficiency through automation and process optimization

• 10+ years of experience in supply chain, planning, or operations
• Strong experience in demand/supply planning and business planning roles
• Experience working in complex, global, and cross-functional environments

• Advanced expertise in supply chain planning and execution
• Strong analytical and problem-solving skills; data-driven decision making
• Ability to operate independently in complex and ambiguous environments
• Strong stakeholder management and influencing skills
• Ability to translate business needs into actionable planning strategies
• Continuous improvement mindset with focus on efficiency and simplification

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