Partner Business Manager

Senior Partner Business Manager

• →Owns executive-level relationships with strategic Hosted Service Provider, UCaaS, CCaaS, and managed service provider partners to drive mutual business growth.
• →Develops and executes joint business plans focused on recurring revenue growth, customer acquisition, retention, and adoption of cloud collaboration solutions.
• →Identifies opportunities to integrate the organization's portfolio into partner service offerings, marketplaces, managed services, and bundled solutions.
• →Drives partner readiness, enablement, and adoption of emerging technologies, including AI-powered collaboration, hybrid work solutions, voice, video, and contact center technologies.
• →Collaborates with alliance teams, product management, marketing, sales, and solution architects to develop differentiated partner offerings and customer solutions.
• →Influences partner roadmaps, service offerings, and go-to-market strategies to increase market share and competitive positioning.
• →Monitors business performance through key metrics including recurring revenue, bookings, attach rates, customer retention, service adoption, and pipeline growth.
• →Leads business reviews and executive governance meetings with senior partner leadership teams.
• →Provides market intelligence on industry trends, competitive developments, cloud communications platforms, and customer requirements.
• →Supports large enterprise customer opportunities through joint sales engagements, executive sponsorship, and solution strategy development.
• →Drives cross-functional initiatives to improve partner experience, operational efficiency, and scalability across the partner ecosystem.
• →Ensures alignment between partner investment strategies, business objectives, and organizational growth priorities.

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