Principal Supply Chain Planning Process Design

The role is responsible for defining global planning process standards, solution principles, and target operating models across the Service Supply Chain Planning COE. The position operates at organizational level in highly complex and ambiguous environments, combining deep supply chain planning process design expertise, strong analytical capabilities, and ERP/planning ecosystem knowledge.

The role combines:

• Supply Chain process design expertise and solution leadership, defining global standards and scalable operating models.

• Executive decision enablement, structuring complex choices and building cross-organizational alignment.

• ERP and planning ecosystem strategy, connecting business processes, data, technology, and partner capabilities.

The role partners with senior stakeholders across Supply Chain, IT, Data, and external technology providers to shape strategic direction, clarify priorities, and translate business needs into integrated transformation roadmaps. In addition, the role strengthens COE capability by coaching junior colleagues and establishing global practices.

Define the strategic direction and target operating model for best-in-class planning processes across the global Service Supply Chain

• Lead complex, cross-organizational transformation initiatives involving multiple processes, data, and technology dependencies

• Translate business strategy into global process, capability, data, and technology roadmaps

• Structure ambiguity and define clear priorities, decision frameworks, and transformation choices

• Pre-align senior stakeholders and executives to enable timely and effective decision-making

• Drive alignment across Supply Chain, IT, Data, and partners on global standards, investments, and roadmap priorities

• Support executive decisions through analytical rigor and clear recommendations

• Define governance frameworks and anticipate systemic risks and dependencies

• Ensure delivery of sustainable business outcomes across service, inventory, and cost

• Own global planning processes and define standards and operating principles across the organization

•  Define the continuous improvement strategy for global planning processes

•  Shape end-to-end integration across planning domains, data flows, organizational boundaries, and ERP/planning platforms

•  Establish global process standards, business rules, KPIs, decision rights, and adoption requirements

•  Align process KPIs with business strategy and use insights to drive transformation priorities

•  Benchmark and shape solutions toward scalable, integrated, and best-in-class process design

•  Act as a recognized authority for supply chain planning processes and business solution architecture

•  Influence the broader planning ecosystem, partnering with IT and vendors to shape product strategy and capability roadmaps

• Definition of global planning process strategy, standards, and target operating models

• Delivery of transformation initiatives with global and long-term strategic impact

• Executive alignment on complex process, data, technology, and investment decisions

• Designing of planning processes across the Service Supply Chain ecosystem

• ERP and planning roadmaps aligned with business strategy and target process architecture

• Sustainable improvement of service, inventory, cost, and operational performance

• Development of Planning COE capability, global practices, and talent pipeline

Bachelor or Master degree in Supply Chain, Business, Engineering, Information Systems, or related field. Typically 12+ years of experience in supply chain planning, process architecture, solution design, or enterprise transformation, including:

• Definition of global supply chain planning processes, standards, or operating models

• Leadership of complex, cross-organizational transformation initiatives

• Executive decision enablement and senior stakeholder alignment

• End-to-end solution design spanning business processes, data, ERP, and advanced planning tools

• Influence over IT, product, or vendor roadmaps based on business strategy and value

Level suitability will be determined by scope of impact, complexity, decision influence, and organizational leadership, rather than experience alone.

· Strong strategic, analytical, and systems-thinking skills, connecting business strategy, processes, data, technology, and operating models

 · Ability to shape direction in complex and ambiguous environments, simplifying systemic challenges into clear priorities and executable solutions

 · Ability to frame executive decisions through compelling storytelling, scenarios, trade-offs, business cases, and actionable recommendations

 · Strong credibility and influencing skills, with the ability to pre-align senior stakeholders and partners across organizational boundaries

 · Deep ERP and planning ecosystem knowledge, preferably SAP and Servigistics, including solution architecture, product strategy, roadmap prioritization, and vendor management

 · Expertise in global process design, integration, standardization, KPI architecture, governance, and change adoption

 · Collaborative leadership style, with the ability to coach senior colleagues, build organizational capability, and promote continuous learning and innovation

We know that candidates may not meet every qualification listed. If you are excited about this opportunity and believe your experience could help you succeed in the role, we encourage you to apply. We value diverse perspectives, experiences, and backgrounds, and we are committed to building an inclusive workplace where everyone can thrive.

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