Data Center Operations Site Manager

HPE is seeking a Datacenter Operations Site Manager to oversee the delivery, buildout, and ongoing operations of the core infrastructure and foundational technologies in support of the Supercomputing as a Service (SCaaS) business. This is an exciting opportunity to have a significant impact on a key business with considerable growth potential.  In this role, you will be an integral part of a team deploying and maintaining solutions that will support a scaling customer base.  

This role will be performed onsite in the datacenters, and will oversee operations at both our Enebakk and Rjukan sites in Norway. Travel between both sites will be necessary.

• →Primary regional point of contact and manager for our Supercomputing-as-a-Service system
• →Oversee data center operations maintenance and sustainability, including defining processes for installing, decommissioning, troubleshooting, and diagnostics assessment
• →Manage system startup and shutdown, including hardware replacement as necessary
• →Assigns tasks to technicians and monitors progress against Key Performance Indicators (KPIs) and established Service Level Agreements (SLAs)
• →Ensure technicians are trained on procedures for installation, deployment, replacement, and post-execution quality check processes
• →Implement and maintain all security and data management protocols as defined by the security architects and system admins
• →Intimate understanding of the overall system, including the various system components and functionality as required to be an effective operations manager
• →Brings technical thinking to break down complex data and to engineer new ideas and methods for solving, prototyping, designing, and implementing datacenter solutions
• →Collaborates with project managers and development partners to ensure effective and efficient delivery, deployment, operation, monitoring, and support of datacenter engagements
• →Provides business value expertise to drive the development of innovative service offerings that enrich HPE's Cloud Services portfolio across multiple systems, platforms, and applications
• →Applies advanced subject matter knowledge to manage staff activities in solving common and complex business/technical issues within established policies

• Excellent communication skills
• Strong collaborator and ability to work well in a team environment
• Hands on experience with the tools and infrastructure to support HPC systems at scale including networking and storage
• Deep understanding of high-performance computing
• Experience working in a production, mission-critical 24x7x365 datacenter environment
• Applicable certifications: Information Technology Infrastructure Library (ITIL) Foundation, ASICS/Inventory Control, CompTIA (A+, Server+, Network+), Basic Structure Cabling (BSC), Certified Data Center Professional (CDCP), Six Sigma Green Belt
• 5+ years of team supervision or management
• Experience leading diverse, technical, or IT workforce of up to ten employees
• BS in Computer Science, IT Management, or equivalent
• Fluency in English language is mandatory, Norwegian language will be considered a plus

HPE is committed to creating an inclusive and accessible workplace and encourages applications from all qualified individuals, including those with disabilities. If you believe you require accommodation during any stage of the application or interview process, please submit your request by completing our secure form linked here.

Note: This option is reserved for applicants needing assistance/reasonable accommodation related to a disability.

We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.

We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have — whether you want to become a knowledge expert in your field or apply your skills to another division.

We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.

HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories.

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