Sales Support Analyst

India·Bangaloremid

OtherSales Support Analyst

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Quick Summary

Key Responsibilities

Key Responsibilities: Serve as the primary point of contact for Sales teams and Partners for quote creation, modification, and opportunity management. Create, update,

Requirements Summary

Education and Experience Required: High school or equivalent secondary education certification required Bachelor's degree preferred. Typically,

Technical Tools

OtherSales Support Analyst

Sales Support Analyst

This role has been designed as ‘’Onsite’ with an expectation that you will primarily work from an HPE office.

Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today’s complex world. Our culture thrives on finding new and better ways to accelerate what’s next. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE.

Responsibilities

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Serve as the primary point of contact for Sales teams and Partners for quote creation, modification, and opportunity management.
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Create, update, and maintain sales opportunities in SFDC (Salesforce).
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Generate, validate, and maintain accurate quotes using SAP, Oracle CPQ, and NGQ while ensuring compliance with pricing, discount, and approval policies.
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Support Sales and Account Managers with pricing requests, deal structuring, and opportunity-related queries.
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Manage complex and high-value deals, ensuring all required documentation and approvals are completed.
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Collaborate with cross-functional teams including Sales, Logistics, Order Management, POS, Finance, and Global Support to resolve quoting and ordering issues.
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Monitor and manage quote and opportunity escalations, engaging Team Leads or Managers when required.
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Ensure data accuracy, completeness, and consistency across SFDC, SAP, Oracle CPQ, and NGQ.
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Maintain strong knowledge of sales processes, tools, products, and company policies to effectively support Sales teams and Partners.
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Identify process improvement opportunities and contribute to operational efficiency and continuous improvement initiatives.
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Deliver timely support while consistently meeting defined service level agreements (SLAs).

Requirements

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Nice to Have

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Experience in Sales Support, Quoting, Commercial Operations, or a related field.
Hands-on experience with SAP and Oracle CPQ.
Working knowledge of SFDC (Salesforce) for opportunity management.
Strong understanding of pricing, discounting, and approval processes.
Excellent attention to detail with strong analytical and problem-solving skills.
Effective verbal and written communication skills with the ability to manage stakeholder expectations.
Ability to handle multiple priorities in a fast-paced environment.
Strong organizational skills with a collaborative, customer-focused mindset.
Ability to learn quickly and adapt to new systems, tools, and business processes.

We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.

We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have — whether you want to become a knowledge expert in your field or apply your skills to another division.

We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.

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Core

HPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT employer. We do not discriminate on the basis of race, gender, or any other protected category, and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together. Please click here: Equal Employment Opportunity.

HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories.

We have become aware of an increase in fraudulent recruitment activities in which individuals impersonate our company or authorized recruitment agencies to offer fake employment opportunities. These scams may occur through false websites, emails, social media, or chat-based applications and often aim to obtain personal information or money. Please note that Hewlett Packard Enterprise (HPE), its direct and indirect subsidiaries and affiliated companies, and its authorized recruitment agencies/vendors will never charge a candidate a registration fee, hiring fee, or any other fee in connection with its recruitment and hiring process. We also never request personal information such as back account details, Social Security numbers, or national IDs via social media or chat applications.

All legitimate job opportunities will come through official company channels, and candidates are responsible for verifying the credentials of any third party claiming to represent the company. Any reliance on fraudulent communication is at the individual’s own risk, and HPE disclaims legal liability for any resulting damages. If you suspect recruitment fraud, do not share personal information or make any payments and report the incident to your local authorities immediately.