Services & Software Subscription Solution Architect

L2C Program  

Subscription/SW:  Services & Software Subscription Solution Architect 

Offshore  

• →Own the end-to-end solution architecture for services and software subscription offers across the combined HPE and Juniper portfolios, spanning quote, order, fulfillment, entitlement, and renewal. 

• →Translate subscription and SaaS commercial constructs — term, usage-based, committed-consumption, co-term, and mid-term change — into platform-level design on the target L2C stack. 

• →Design and document subscription data models, product/offer structures, and integration patterns between CPQ, order management, entitlement, billing, and asset management systems. 

• →Partner with business, product, and pricing leaders to pressure-test offer designs for feasibility, then define the architecture runway required to deliver them. 

• →Lead design reviews and architecture decision records; resolve cross-workstream dependencies and drive alignment with enterprise architecture standards. 

• →Guide migration of subscription and support contracts from fragmented legacy systems onto the unified platform, including data mapping, reconciliation, and cutover design. 

• →Support build and test teams as the design authority — clarifying intent, reviewing configuration, and triaging defects that trace to architectural decisions. 

• →Identify and escalate architectural risks, technical debt, and scalability constraints with recommended mitigations to program leadership. 

• Bachelor’s degree in computer science, Engineering, Information Systems, or a related field; advanced degree an asset. 

• 10+ years of experience in enterprise solution or application architecture, with at least 5 years focused on Lead-to-Cash, CPQ, order management, or subscription billing platforms. 

• Demonstrated experience architecting services and software subscription offers (SaaS, term license, consumption-based, and support/services contracts) at enterprise scale. 

• Hands-on delivery experience with platforms such as SAP S/4HANA, Salesforce CPQ, Oracle, Zuora, or comparable subscription and order management systems. 

• Track record on large-scale transformation, ERP/CRM migration, or post-merger integration programs, including legacy data migration and cutover. 

• Experience operating in a global, matrixed environment with onshore/offshore delivery teams. 

• Relevant architecture or platform certifications (e.g., TOGAF, SAP, Salesforce) an asset. 

• Deep knowledge of subscription commercial models — term, usage, committed consumption, co-term, ramp, renewal, and mid-term change — and how they are represented in system design. 

• Strong command of quote-to-cash process design across CPQ, contracting, order orchestration, entitlement, provisioning, billing, and revenue recognition. 

• Solid grasp of integration architecture: APIs, event-driven patterns, middleware, and master data management across product, customer, and install-base domains. 

• Ability to produce clear architecture artifacts — solution designs, data models, interface specifications, and decision records — that development teams can build from. 

• Analytical and structured problem solver, comfortable making design decisions with incomplete information and revisiting them as the program matures. 

• Excellent communication and influencing skills; able to explain technical trade-offs to executives and business stakeholders in plain language. 

• Collaborative working style with the credibility to act as design authority across multiple workstreams and vendors. 

• Comfortable with ambiguity, shifting priorities, and the pace of a multi-year integration program. 

Subscription/SW 

Expert 

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