~14d ago

Collections Specialist | Shared Services

Philippines·Taguigmid

Finance & AccountingCollections Specialist

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Quick Summary

Key Responsibilities

Oversee and execute day-to-day collection activities for an assigned portfolio, conducting thorough account reviews to drive timely payments and meet performance targets.

Requirements Summary

Bachelors degree in Accounting, Finance, Business Administration,

Technical Tools

Finance & AccountingCollections Specialist

Responsibilities

~1 min read

→Oversee and execute day-to-day collection activities for an assigned portfolio, conducting thorough account reviews to drive timely payments and meet performance targets.
→Proactively follow up on outstanding balances to mitigate bad debt risk and collaborate with order management teams when necessary to prevent service disruptions.
→Identify and promptly escalate high-risk accounts, significant payment delays, or complex disputes to management for appropriate action.
→Address and resolve customer inquiries and billing disputes efficiently through various communication channels to maintain strong customer relationships.
→Contribute to month-end and year-end closing processes by ensuring accounts receivable balances are accurate and reconciled on time.

Requirements

~1 min read

Bachelors degree in Accounting, Finance, Business Administration, or a related field
Minimum of 3 years experience in Collections or Accounts Receivable
Experience handling customer disputes and account reconciliations
Proficiency in SAP and strong Microsoft Excel skills
Experience working with global stakeholders
Effective written and verbal communication skills
Customer service experience is an advantage
Power BI experience is an advantage