~14d ago

Customer to Cash (CTC) Associate Director | Shared Services | Competitive Pay!

Philippines·Taguigexecutive

OtherAssociate

0 views0 saves0 applied

Apply Now

Quick Summary

Key Responsibilities

Oversee and manage the complete Customer-to-Cash (C2C) process, including order management, billing, credit, collections, dispute resolution, and cash application. Lead global C2C operations,

Requirements Summary

Bachelors degree in Finance, Accounting, Business Administration, or a related field Minimum of 10 years of progressive experience in end-to-end Customer-to-Cash (C2C) operations,

Technical Tools

OtherAssociate

Responsibilities

~1 min read

→Oversee and manage the complete Customer-to-Cash (C2C) process, including order management, billing, credit, collections, dispute resolution, and cash application.
→Lead global C2C operations, ensuring process consistency, operational efficiency, and compliance across all regions.
→Collaborate with global stakeholders—Sales, Finance, Operations, IT, Shared Services, and regional teams—to align processes and resolve complex business issues.
→Drive process improvements, automation initiatives, and standardization efforts to enhance cash flow, shorten cycle times, and improve customer satisfaction.
→Provide leadership, mentorship, and performance management to C2C teams across multiple locations.
→Ensure compliance with internal controls, accounting policies, and relevant regulatory requirements.
→Support system implementations, upgrades, and digital transformation projects related to C2C processes.

Requirements

~1 min read

Bachelors degree in Finance, Accounting, Business Administration, or a related field
Minimum of 10 years of progressive experience in end-to-end Customer-to-Cash (C2C) operations, preferably within a global or multinational environment
Proven ability to manage global stakeholders and cross-functional teams
Strong expertise in order-to-cash processes, accounts receivable, credit management, collections, dispute management, and revenue-related controls
Experience in shared services or centralized finance operations is a plus
Exceptional leadership, communication, and change management skills
Hands-on experience with ERP systems (SAP, Oracle, or equivalent) and process automation tools