Technical Training Department Head (Manufacturing / FMCG)

Employment Type: Full-time, Probationary
Work Schedule: Monday to Friday, 8:00 AM–5:30 PM

The Technical Training Department Head is responsible for leading the development, implementation, and continuous improvement of technical training programs that support manufacturing operations and other business functions. This role oversees the entire training lifecycle, from assessing organizational training needs and designing learning curricula to delivering training interventions, evaluating effectiveness, and aligning development initiatives with operational and business objectives.

The position works closely with Operations, Engineering, Production, and other support departments to identify technical competency gaps, strengthen workforce capabilities, and ensure employees have the necessary knowledge and skills to meet manufacturing standards, productivity targets, and business requirements.

Key Responsibilities:

• Training Strategy and Management: Lead the development and implementation of technical training strategies, programs, and processes aligned with manufacturing operations and organizational objectives.
• Training Needs Assessment: Identify technical competency gaps and assess employee development needs in coordination with Operations and Support Functions.
• Curriculum Development: Oversee the design, development, customization, and continuous improvement of technical training curricula, learning materials, and training modules.
• Training Program Implementation: Manage the delivery of training programs using appropriate methods, including classroom instruction, technical demonstrations, hands-on training, workshops, and other learning interventions.
• Training Effectiveness and Evaluation: Establish evaluation methods and performance indicators to measure training effectiveness, knowledge retention, competency improvement, and impact on operational performance.
• Stakeholder Collaboration: Work with department heads, technical specialists, and subject matter experts to ensure training programs address actual manufacturing requirements and workplace challenges.
• Training Budget and Resource Management: Develop and manage training budgets, allocate resources, and ensure the effective use of training facilities, materials, equipment, and external learning providers.
• Team Leadership: Lead and develop the technical training team, establish performance objectives, and promote continuous improvement in training delivery and administration.
• Continuous Improvement: Review and enhance training processes, methodologies, and materials based on evaluation results, operational feedback, and evolving business needs.
• Training Standards and Documentation: Ensure proper documentation of training plans, attendance, competency assessments, evaluation results, and other relevant training records.

Qualifications:

• Bachelor's degree in Electrical Engineering, Mechanical Engineering, Electronics and Communications Engineering, or a related engineering discipline.
• Significant experience in manufacturing operations and technical training, including curriculum development, training delivery, presentations, and program evaluation.
• Proven experience developing, implementing, and improving structured technical training programs for manufacturing personnel.
• Demonstrated ability to assess training needs, identify competency gaps, and translate operational requirements into effective learning programs.
• Experience managing training processes, budgets, resources, and multiple training initiatives.
• Strong leadership and stakeholder management capabilities, with the ability to collaborate with technical experts and senior operational leaders.
• Excellent presentation, facilitation, communication, analytical, and program management skills.
• Ability to evaluate training effectiveness and link learning outcomes to workforce competency and business performance.