System Manager - Technology Adoption and Support

$48.13 - $72.20Hospital Sisters Health System (HSHS) is seeking a System Manager-Technology Adoption & Support to join our team. The System Manager–Technology Adoption & Support leads the development and execution of strategies to help colleagues effectively adopt and utilize clinical, business, and productivity applications. This role oversees user enablement programs, including site support, enterprise application training, the Super User Program, digital adoption, workflow reinforcement, change readiness, and ongoing proficiency development. By collaborating with operational, clinical, and technology leaders, the manager aligns organizational priorities with scalable learning and adoption initiatives. Utilizing user experience and application data, the position identifies barriers, drives interventions, and enhances workforce productivity and application value. This leadership role promotes an accountable, service-focused culture rooted in HSHS core values of Respect, Care, Competence, and Joy.

Position Specifics:
o Department: IT
o Core Function: Leadership
o Schedule: Full Time-Hybrid
o Facility: Information Services Center
o Location: Springfield, IL
o Compensation that aligns with your experience

INTERNET SPEED REQUIREMENTS:
• Download speeds must be at least 20 Mb or higher. (100 Mb or higher is preferred.)
• Upload speeds must be at least 6 Mb or higher. (10 Mb or higher is preferred.)
• Latency/Ping must be under 100 ms. (Under 60 ms is preferred.)
Education Qualifications

• Bachelor's degree in Information Technology, Computer Science, Business, Healthcare Administration, or a related field is required.
• High School Diploma or equivalent and five (5) years of relevant experience in information technology, healthcare, or management related fields may be considered in lieu of degree.

Experience Qualifications

• A minimum of three years of progressively responsible experience in supervisory, team lead, or demonstrated leadership roles is required. This experience level must be in addition to the experience required in lieu of a Bachelor’s degree if a candidate does not meet the educational requirement.

Certifications, Licenses and Registrations

• Epic certification in Epic ClinDoc, Epic Procedure Orders or other Epic module is preferred.

Job Description

Scheduled Weekly Hours:

40

Throughout communities in Illinois and Wisconsin, 13 hospitals, numerous community-based health centers and clinics, our 13,000+ colleagues have built a culture based on our solid core values of respect, care, competence, and joy. These are the ideals we believe in, work by, and live each day.

Built upon more than 145 years of service to the communities we serve, we now look to the future and our place in it as a healthcare system that strives to continually improve processes, procedures, and outcomes with the latest and most advanced technologies and treatments.

Regardless of how far our passion for excellence carries us, our focus will always remain on the most important person in our entire organization: The patient.