Patient Care Supervisor

 Colorado Springs, CO

Are you a veterinary professional with a passion for leadership and high-quality patient care? Do you thrive in a fast-paced, mission-driven environment where every day makes a difference for animals and the people who care for them?

We're looking for a Patient Care Supervisor to lead our veterinary support team, ensuring exceptional care for animals while mentoring staff and strengthening operations across our clinic and shelter.

As a key leader within our Veterinary Services team, you will:

 Drive Exceptional Patient Care

• →Oversee daily care for medical patients in the shelter and clinic
• →Administer treatments and ensure accurate medical records
• →Support veterinarians with procedures, treatments, and protocols

• Supervise, coach, and provide ongoing feedback to staff
• Train new hires, volunteers, and interns
• Foster a collaborative, positive, and growth-focused work environment

• Manage schedules, workflow, and staffing efficiency
• Troubleshoot issues and implement process improvements
• Partner with leadership to drive continuous improvement

• Communicate with staff, customers, and the community about animal care
• Provide guidance and triage for medical questions
• Help navigate sensitive topics with professionalism and empathy

• Maintain clean, safe, and organized care environments
• Monitor and enforce safety and compliance standards
• Oversee inventory

We're seeking a compassionate, organized leader who thrives in a dynamic environment:

• 2+ years of experience in a veterinary clinic or shelter
• Prior leadership or supervisory experience preferred
• Strong communication, coaching, and conflict resolution skills
• Ability to multitask and problem-solve in a fast-paced setting
• High attention to detail and strong organizational skills

Preferred:

• Associate degree in Veterinary Technology
• Registered Veterinary Technician (RVT) license

•  Purpose-driven work that impacts animal lives every day
•  Opportunity to lead, train, and shape a growing team
•  Collaborative, mission-focused culture
•  Variety in your day-no two days are the same

• Ability to lift up to 40 lbs and be on your feet for extended periods
• Comfort working around animals, allergens, and cleaning chemicals
• Schedule includes four (4) ten-hour shifts, generally Mon, Tues, Fri, Sat
• May include occasional evenings, weekends and holidays as needed
• Fully on-site

Bring your leadership, clinical expertise, and passion for animal welfare to a role where your impact truly matters.

In addition to competitive salaries, we offer comprehensive benefits to our full-time staff.

• Compassion: We believe that animals matter. We are committed to treating animals and people with kindness, respect and compassion.
• Stewardship: We are accountable and transparent in our actions and in the use of our resources to build trust in those we serve.
• Integrity: We believe we can make the greatest impact by staying true to our mission, always doing what is best for the animals and people of our community, and by standing united in our decisions.
• Excellence: We are passionate about our mission, and strive for excellence through continual learning, innovation and the development of our board, staff and volunteers.
• Collaboration: We seek strategic partnerships and alliances to advance the welfare and protection of animals and people.
• Service: We exist to serve our communities and operate with this commitment to serve as front and center in all we do.