Customer Support Engineer (French Speaking)

Huawei is a leading global provider of information and communications technology (ICT) infrastructure and smart devices. With integrated solutions across four key domains – telecom networks, IT, smart devices, and cloud services – we are committed to bringing digital to every person, home and organization for a fully connected, intelligent world.

At Huawei, innovation focuses on customer needs. We invest heavily in basic research, concentrating on technological breakthroughs that drive the world forward. We have more than 207,000 employees, and we operate in more than 170 countries and regions.

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  Proficiency in French and English

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  Strong phone handling and complaint management skills, with the ability to communicate clearly and professionally.

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  Proven customer support experience with a strong service-oriented mindset.

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  Bachelor’s or Master's degree in Electrical Engineering, Power Systems, Renewable Energy, or a related technical field.

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  Solid computer literacy, including Microsoft Office and web-based applications.

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  Minimum 2 years of experience in servicing or maintaining PV inverters, battery storage, UPS, or power electronics preferred.

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