Dual Rate Table Games Dealer - Maryland

A Full-Time Dual Rate Dealer functions as either the Dealer role or the Floor Supervisor role, based on the company’s business needs. Responsible for the successful operation of the Table Games area, assuring the integrity of the games, and safeguarding company assets. Maintaining a clean, safe, fast, friendly, and fun environment for all guests, team members, and company assets. The focus shall always be on ensuring a safe and comfortable environment while maintaining a positive can-do attitude with an emphasis on the highest level of guest service for both external and internal guests.

• As a Dealer:
  • Dealing the game and always monitoring the monies of the table.
  • Control gaming cards and equipment.
  • Protect company assets by monitoring guests’ movements.
  • Analyze customer play for cheating scams and suspicious variation.
  • Provide excellent customer service.
  • Paying wins/Taking losses.
  • Ensure the safety and security of guests and employees.
• As a Supervisor:
  • Report to the Casino Pit Manager or Shift Operations Manager for successful performance
  • Supervise the performance of the table games dealers.
  • Assist and advise other departments and company personnel as necessary, to assure the success of the table games.
  • Manage the administration of fills/credits, player ratings; keep track of markers, and rundowns.
  • Analyze gameplay for cheating scams, counters, and unusual or suspicious variations.
  • Develop staff through training and evaluations.
  • Meet with departmental directors and managers to review table game activities and promotional as necessary.

• In the role of Dealer:
• Proficiency in speaking, reading and writing English
• Ability to use chips, cards, and a paddle.
• Good hand/eye coordination.
• Extensive knowledge of and gaming regulations.
• Knowledge of theft techniques.
• Excellent customer service and communication skills.
• Ability to perform under time pressure in an interruptive environment.
• Complete, perform and understand basic mathematical functions.
• Knowledge of company policy and procedures, IRS Bank Secrecy Act and internal controls.
• Knowledge of all facilities, special events, and promotions available to guests on property.
• pleasant, friendly, and welcoming attitude with use of facial expressions.
• In the role of Floor Supervisor:
• Ability to maintain strict confidentiality relative to financial data, casino policies, and promotions.
• Effective staff management abilities.
• Strong interpersonal skills
• Oral and written communication skills.
• Strong sense of responsibility relative to the performance of the table games.
• Proficiency in Microsoft software products.
• Ability to analyze and interpret departmental budget, goals, and results.
• Ability to solve complex problems.
• Extensive knowledge of specified games and gaming regulations.

• Casino is over 300,000 square feet and requires ability and energy to move about it with a true sense of urgency.
• 10% Keyboarding
• 10% Ability to Walk
• 15% Ability to Bend (from waist)
• 75% Ability to Stand
• Ability to make repetitive hand motions.
• Use of going up and down 31 stairs multiple times per day and elevators.

• Two (2) to Five (5) years of experience with a Four (4) year degree in related fields or equivalent work experience.
• Technical school education in dealing specified games.
• Must be able to obtain and maintain the necessary license as mandated by the Maryland Lottery and Gaming Control Agency. 

Individuals chosen to be part of the Live! Team can expect:

• To be part of an exciting experience unlike any other in the market.
• To be given the power and responsibility to put service and community first.
• To come together as a strong team, while valuing and celebrating our diversity.
• To be given the tools, resources, and opportunity to grow in their career.
• To work hard and have fun.
• Live is a 24 hour /7 days per week high energy casino with a culture committed to fairness, teamwork, and most importantly FUN.
• The casino is large and fast paced, requiring the ability and energy to move about it with a true sense of urgency!
• Exposed to alcohol, cigarette and cigar smoke, bright lights, and loud noises.
• You will work in an environment where smoking is allowed.