Senior In-House Repair Technician

Here at Humanoid, we believe in a future where robots amplify human potential. That’s why we’ve set out on a mission to build the world’s most capable, commercially-scalable, and safe humanoid robots. We’re bringing that mission to life with HMND‑01 - our rapidly developed humanoid platform being deployed in real industrial environments - and we’re growing the team to take it even further.

We are looking for a Senior In-House Repair Technician the deepest hands-on repair capability in our Services Repair Centre. You will perform complex repair, rework, and full overhaul/restore on parts, sub-systems, and full robots, and deliver approved upgrades to existing units. You will also be our forensic-analysis specialist, determining root cause and supporting warranty decisions in both directions.

This is a senior, hands-on role. You will act as a “flying doctor” at customer sites for the most difficult interventions, help author the work instructions the rest of the team follows, and mentor Associate and Advanced technicians.

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  Perform complex repair, rework, and full overhaul/restore on parts (SRUs), sub-systems, and full robots.

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  Deliver approved upgrades to existing robots and parts.

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  Lead physical troubleshooting and forensic analysis when Remote Services cannot localise a fault, determining root cause and supporting warranty determination (supplier claims, proof a fault was not caused by Humanoid…).

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  Act as a flying doctor at customer sites for the most difficult on-site interventions.

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  Partner with Product Services Engineering and the Training team to author clear, low-skill work instructions.

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  Mentor Associate and Advanced technicians and contribute to the skills matrix and the unified career path across In-House, Remote, and Field roles.

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  Own refurbishment throughput and quality for the most complex part families, and certify work to specification.
  

• Mechanical/electrical technician training plus ~5+ years of hands-on repair experience, with deep specialisation.

• Proven ability to overhaul and restore complex electromechanical systems and full robots to specification.

• Strong forensic troubleshooting skills — you find root cause and can defend a warranty determination with evidence.

• Ability to author work instructions and mentor other technicians.

• Rigorous quality, certification, 5S and health-and-safety discipline.

• Willingness to travel for on-site interventions.
  

• Experience with humanoid, legged, or advanced robotics hardware.

• Familiarity with calibration, metrology, and test/certification requirements for precision mechatronics.

• Exposure to failure-analysis methods and supplier-quality / warranty processes.

• Experience setting up or scaling a repair or refurbishment operation.