Admin Assistant (013-1371)

• →Loan administration: Enter and update applicant and loan details, check that required documents have been received and correctly filed, maintain application status records, and prepare files for assessment and settlement.
• →Follow-ups: Chase outstanding documents and information from brokers, clients and team members, professionally and promptly.
• →Broker and client support: Handle admin enquiries and make sure information passes accurately between brokers, clients and the team.
• →General administration: Manage emails, update the CRM and internal trackers, maintain digital files, prepare spreadsheets and reports, and help schedule meetings.
• →Process improvement: Spot bottlenecks, suggest better ways of working, and support the team during busy periods when fast turnaround is needed.

• At least 2 years of experience as a Virtual Assistant, Admin Assistant, Loan Processor, Finance Assistant or similar.
• Excellent attention to detail, organisation and time management.
• Strong written and spoken English.
• Confidence with Microsoft Office / Google Workspace, and strong Excel or Google Sheets skills.
• Comfort learning new software and systems.
• A reliable, proactive approach and the ability to work independently.
• The discretion to handle confidential financial information appropriately.

• Experience in Australian lending, mortgage broking or finance administration.
• Experience with loan applications, financial documents and CRM / loan-management software.
• Experience supporting an Australian business and familiarity with Australian business terminology.

You'll become a reliable extension of the team, so that applications are organised and progressing, documentation is complete and easy to find, outstanding items are followed up quickly, records are accurate, and our lending team spends less time on admin and more time on deals and relationships.

As the business grows, so will this role. We're looking for someone who wants to grow with us, not just fill a seat. For the right person, there is a clear path to take on more responsibility over time, such as loan processing, settlement coordination and deeper involvement in the lending process.

You'll work directly with our Australian team, learn how a private lender operates from the inside, and have the chance to shape how we work as we scale. Strong performance will be recognised, with reviews as your skills and responsibilities increase.

This is a remote role that will be set up as an independent contractor engagement.

To ensure alignment and transparency, successful candidates will be expected to:

• Disclose any existing ongoing roles or client work
• Reflect this engagement on their LinkedIn profile (clearly marked as “Independent Contractor”)