Mobile Service Engineer

At Husqvarna Group, we believe true innovation begins with bold ideas, thoughtful actions, and unwavering dedication. With more than 300 years of pioneering spirit, we continue to push boundaries, not for the sake of change, but to create meaningful impact for our customers, our people, and the world around us. At the heart of our Power for Growth strategy is a clear commitment to scaling innovation, creating customer value, and empowering our people to succeed.

Husqvarna Group is proud to be recognized as one of Europe’s Best Employers 2026 by the Financial Times and Statista, ranking 36th out of 1,000 companies and as the second highest ranked Swedish company.

Being BOLD means stepping beyond our comfort zones, embracing new opportunities, and acting decisively. We do this with CARE, always considering the impact of our actions and holding ourselves to the highest standards. We are DEDICATED, and this dedication fuels our progress: we work hard, stay passionate, and support one another to achieve shared success.

Husqvarna Construction is a global leader in light construction equipment and diamond tools, delivering innovative solutions for cutting, drilling, surface preparation, and stone processing. As part of the Husqvarna Group, the business combines over a century of engineering expertise with a strong focus on performance, safety, and sustainability, supporting professionals across construction and natural stone industries worldwide.

The Mobile Service Engineer (MSE) will carry out maintenance, fault diagnosis and repairs on customer equipment, working closely with customers and the after-sales team to resolve service issues.

This role is based at our office in Grays, with travel across the UK as required.

• →Diagnose faults, service and repair equipment, and carry out planned preventative maintenance and field modifications.
• →Order spare parts and manage stock held in the service vehicle.
• →Complete customer service logs and internal service records accurately and promptly.
• →Keep customers and service management informed of progress and follow up requirements.
• →Maintain tools and test equipment, ensuring calibration is up to date where required.
• →Follow the company’s health and safety procedures.
• →Escalate technical faults and service delivery issues when additional support is needed.
• →Identify relevant sales opportunities during customer visits and refer them to the appropriate team.
• →Coordinate with the after-sales team to deliver customer service.
• →Lift and carry a toolbox weighing up to 25 kg.

• A UK valid driving licence.
• Experience as a service engineer working with electrical and hydraulic systems, and petrol and diesel powered equipment.
• Experience diagnosing and repairing mechanical and electrical faults.
• Experience working with internal teams and customers to resolve service issues.
• The ability to explain technical faults and repairs clearly to customers.
• Proficiency and PC Literate
• The ability to work independently and prioritise service jobs as requirements change.