Client Operations Manager

At Huzzle, we connect exceptional B2B sales professionals with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include startups, digital agencies, and tech platforms in industries such as SaaS, MarTech, FinTech, and EdTech. Unlike an outsourcing agency, we place you directly with a client where you’re hired in-house as a valued member of their team.

Luxury short-term rental and hospitality company operating across the United States. They specialize in managing high-end vacation homes and delivering concierge-level guest experiences for both travelers and property owners.

With a strong operational foundation and an expanding portfolio in premium markets such as coastal California, Florida, and Arizona, the company is now scaling its internal team to support continued growth and operational excellence.

• →Industry Experience: 4+ years in client-facing operations or account management within performance marketing, lead generation, or a call center environment.
• →Technical Proficiency: Professional experience administering lead distribution or call routing software (e.g., LeadDistro, Boberdoo, LeadsPedia, Phonexa, Trackdrive, etc.).
• →Professional Communication: Exceptional written English skills; you must be comfortable communicating with attorneys and law firm owners with high levels of polish.
• →Analytical Rigor: Advanced spreadsheet skills; ability to analyze large CSV exports to produce defensible, data-backed answers to client queries.
• →Leadership: Prior experience managing at least 1–2 direct reports.
• →Operational Demeanor: Calm under pressure, particularly during quality disputes, with a focus on leading with data rather than apologies.