Hotel Food and Beverage Floor Supervisor

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences.

The Food and Beverage Supervisor possess strong leadership, communication and relationship skills. They are expected to support senior leadership by developing and assuming basic leadership responsibilities. This role leads other associates by coaching, giving direction and may include hosting, bussing and food running; in addition to procuring product, marketing and helping staff with whatever they need to make them thrive while at work. The Supervisor must demonstrate fundamental food and beverage knowledge and ensure that each outlet (MKT, Q Kitchen | Bar) is equipped with the essential supplies. The supervisor is responsible for the overall success of service and is expected to maintain a strong presence on the floor. These are just a few of the core job duties this person will be required to execute but are not limited to.

The Food and Beverage Supervisor provides visible, hands-on leadership across all Venues. They support senior leadership by guiding associates, coaching and training team members, and helping create a positive, guest-focused work environment. The Supervisor maintains an active presence on the floor, monitors service, responds to guest and staff needs, and helps ensure each outlet is properly equipped with essential supplies. As needed, they provide direct service support by hosting, bussing tables, and running food. They demonstrate sound food and beverage knowledge and work closely with the team to keep service running smoothly. These are just a few of the core job duties this person will be required to execute but are not limited to.

This position plays a significant role in the overall performance of the food and beverage outlets, which includes product quality and service standards. Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether its career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you. This is not your typical career opportunity. This is the Hyatt Touch.

• Preferred candidates will have at least 2 years of food and beverage experience, which should include at least 1 year of working in a food and beverage supervisory role.
• Must be able to work any shift on any day, including weekends and holidays.
• Refined verbal and written communication skills
• Present a professional appearance and confidence
• Candidates should be extremely detail oriented, organized and be able to handle a fast-paced environment
• Strong time management & multi-tasking skills with the ability to work well under pressure
• Demonstrate positive leadership characteristics, which inspire employees to exceed standards and expectations
• Expert knowledge of Word, Excel, Outlook
• Excellent customer service and interface skills
• Ability to work under pressure and to delight customers
• Strong food, N/A beverage, and alcohol knowledge
• Must be TABC and Food Handler Certified

Benefits

• Eligible for Health Benefits after 30 days
• 401k Retirement Savings Plans
• Ability to reserve discounted and complimentary Hyatt Hotel Rooms worldwide
• Paid Time Off
• Complimentary meals in employee cafeteria
• Discounted Parking options available on site, and complimentary VIA Bus pas
• Opportunities for career growth

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.