In Room Dining - Manager / インルームダイニング（ルームサービス）マネージャー

● Manager Position – In-Room Dining (Room Service)

Staff Management:

• Train, supervise, and evaluate staff members.
• Organize staff schedules and ensure smooth daily operations.

Customer Service:

• Deliver exceptional service and maximize guest satisfaction.
• Handle guest complaints efficiently and accurately.

Financial Management:

• Manage operating costs and identify opportunities to reduce waste.
• Prepare detailed weekly, monthly, and annual reports on revenue and expenses.

Leadership and Communication:

• Propose strategies to reach a wider audience, such as promotional discounts and social media advertising.

• Experience in room service or the hospitality industry.
• Strong leadership skills and the ability to motivate employees.
• Understanding of financial management.
• Strong problem-solving skills.
• Willingness to work flexible hours.
• Intermediate or higher proficiency in both English and Japanese.
• Intermediate-level PC skills, including Microsoft Word and Excel.