Learning Manager

§  协助部门建立完善并且维护部门营运手册，部门营运手册应当反映出酒店政策和程序以及工作过程和标准。确保每年进行回顾，反映出改变。

Assists with the development and maintenance of a detailed Department Operations Manual that reflects Policies & Procedures, work processes and standards of performance within the Division. Ensures annual review to accurately reflect any changes.

§  协助准备人力资源部年度商业计划，确保部门目标充分体现酒店目标并满足员工需要。

Assists with the preparation of the annual Human Resources Business Plan, ensuring Divisional Objectives fully address business objectives of the Hotel and needs of associates.

§  与人力资源部总监密切合作准备和定期更新培训预算，确保达到预算目标并且有效的控制成本。

Assists with the preparation and regular update of the Training Budget in close cooperation with the Director of Human Resources, ensuring targets are met and costs are effectively controlled.

§  管理并且定期回顾编写和修订部门运营手册、员工进修发展计划和工序分析。

Manages and regularly reviews the compilation and accuracy of the Departmental Operations Manuals, Associate Personal Learning Plan and Core Tasks.

§  协助准备酒店年度培训计划，确保部门目标充分体现酒店目标并满足员工需要。

Assists in the preparation of the annual Hotel’s Training Plan, ensuring the objectives fully address the business objectives of the Hotel and the training needs of the associates.

§  正确维护所有员工的培训记录。

Accurately maintains training records of all associates.

§  负责酒店培训教室、培训设备和材料的安全和维护。

Responsible for the security and maintenance of the Hotel’s Training Room, training equipment and materials.