Claims Broker - Superyachts

Southampton - Notebeme Housemid

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Quick Summary

Overview

Who are we? Howden is a global insurance group with employee ownership at its heart. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mindset,

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Howden is a global insurance group with employee ownership at its heart. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of 24,000 employees spanning over 56 countries.

People join Howden for many different reasons, but they stay for the same one: our culture. It’s what sets us apart, and the reason our employees have been turning down headhunters for years. Whatever your priorities – work / life balance, career progression, sustainability, volunteering – you’ll find like-minded people driving change at Howden.

As a Claims Broker, you’ll join Howden’s growing Superyacht Claims team, supporting clients across a global portfolio of yacht-related claims. You will take ownership of complex claims handling and client advocacy, ensuring the delivery of exceptional service while supporting the continued growth of the yacht business.

Responsibilities

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Handle and negotiate a broad range of yacht claims, including Hull & Machinery, P&I and Crew Welfare matters
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Advocate on behalf of clients to achieve fair and timely claims outcomes
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Negotiate settlements with insurers, lawyers, surveyors and other key stakeholders
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Support yacht owners and their representatives throughout the claims lifecycle, providing expert guidance and market insight
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Collaborate closely with colleagues in Southampton, London and the wider international business, including the Howden US team
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Maintain accurate claims records and ensure adherence to market processes and systems
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Analyse claim information and financial data to support effective reserve management and settlement negotiations
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Build and maintain strong relationships with clients, insurers and industry professionals
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Identify opportunities to improve claims outcomes, service delivery and client experience across the portfolio

Proven experience handling marine, yacht or complex liability claims within the insurance market
Demonstrable experience negotiating claims with insurers and other market participants
Strong understanding of claims advocacy and delivering positive client outcomes
Experience working with market systems and claims handling processes
Proven ability to manage multiple claims matters simultaneously while maintaining attention to detail
Experience building relationships with clients, brokers, insurers, surveyors and legal professionals
Exposure to international claims environments or global client portfolios would be advantageous

What We Offer

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A career that you define. At Howden, we value diversity – there is no one Howden type. Instead, we’re looking for individuals who share the same values as us:

✓Our successes have all come from someone brave enough to try something new

✓We support each other in the small everyday moments and the bigger challenges

✓We are determined to make a positive difference at work and beyond

We're committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs. Besides the usual adjustments such as software, IT, and office setups, we can also accommodate other changes such as flexible hours* or hybrid working*.

If you're excited by this role but have some doubts about whether it’s the right fit for you, send us your application – if your profile fits the role’s criteria, we will be in touch to assist in helping to get you set up with any reasonable adjustments you may require.

*Not all positions can accommodate changes to working hours or locations. Reach out to your Recruitment Partner if you want to know more.

Permanent