Loan Operations Associate

Department:

Job Summary:

Job Description:

The statements on this job description are intended to describe the general nature of level of work being performed by incumbents.  They are not an exhaustive list of all responsibilities, duties, and skills required by all incumbents.

• Serve as primary service representative, supporting both internal and external customers by providing courteous and professional service both in person and on the telephone

• Enter, update, and verify data within various systems of record

• Load documents into the imaging system

• Maintain possessory collateral

• Prepare release of collateral (release of lien, titles)

• Add document "ticklers" to the system, enter exceptions, monitor, and clear exception

• Serve as litigation liaison providing all requested support in a timely manner

• Prepare loan reports and reporting packets as needed

• Complete credit verification requests and associated forms

• Record report charge off accounts on the PCS system

• Submit Accounts Payable Invoices, order supplies

• Adhere to all applicable bank policies, procedures, and regulations.

• Responsible for staying current on job related trends, procedures, regulations, and policies.

• Other special projects for Credit Administration as assigned

• Must be detail oriented and self-motivated.

• Possess very strong technical/computer skills

• Working knowledge of office equipment and troubleshooting.

• Demonstrate excellent verbal and written communication.

• Proficient with MS Word, Excel, Access, PowerPoint applications

• High School Diploma or GED