Senior Sales Supervisor

Department:

Job Summary:

Job Description:

The statements on this job description are intended to describe the general nature of level of work being performed by incumbents.  They are not an exhaustive list of all responsibilities, duties, and skills required by all incumbents.

• Manage branch staff and establish expectations for individual and staff performance.
• Plan and execute sales activities to meet branch deposit growth
• Perform successfully to the Deposit Growth and Sales Performance Goals (TSA and Referral Programs)
• Sustain customer relationships with face to face meetings, phone calls, lobby, and outreach activities
• Organize branch promotions internally and externally to promote bank products and services
• Establish community relationships
• Actively engage in various bank meetings
• Facilitate daily huddles and weekly sales meetings
• Participate in corporate and market initiatives as needed
• Develop employees and facilitate by coaching, instructing, and mentoring
• Ensure staff retention
• Shadow hiring process and employee terminations
• Timely management of all branch administration job functions
• Manage the maintenance of office equipment, supplies and branch image  
• Provide approvals for Market retail customer portfolio adhering to Bank Policies                                      
• Other duties as assigned

• Critical Thinking
• Focus on Results
• Management of Personnel Resources
• Instructing
• Leadership
• Organization
• Planning
• Sound Decision Making
• Service Orientation
• Focus on Quality
• Promotes Teamwork
• Sensitivity to Guidelines
• Good Oral and Written Communication
• Focus on Sales
• Stress Management

• High School diploma or GED equivalent
• Some college, preferred
• Retail Management experience required