Director, Product Management

Healthcare today is nothing short of amazing. Yet all of it only works when people connect with it. And too often, they don’t. Healthcare can be impersonal. Confusing. All elbows. The record scratch at life’s party. We’re here to help connect healthcare with the people who need it. Which is everyone. How? By listening. Collaborating. And inspiring. 

 

Icario is the leading health action company that deeply understands people, giving our clients the data and tools they need to reach further, overcome barriers, personalize outreach, and connect with people like they’re human. Using whole person data, behavioral science, and digital-first omnichannel pathways, we build long-term value for our customers by helping them put people first and deliver better outcomes faster. This is healthcare that knows us, meets us where we are, has a relationship with us, anticipates our needs, and smoothly and consistently connects us with the right care. This is healthcare that helps everyone live better. Ultimately, our mission is to help move people to do things that are good for them! We’re excited about the path ahead—are you ready to make the world a healthier place, one person at a time? 

Icario is looking for a Director, Product Management to lead the continued evolution of our next-generation engagement platform.

This is a technical product leadership role focused on building scalable platform capabilities, improving product delivery discipline, migrating from legacy platforms, and partnering closely with Engineering to define, prioritize, and execute against the product roadmap.

This role is less focused on UX ownership or product marketing and more focused on the core product management fundamentals required to build and scale a modern platform: understanding business and client needs, translating them into clear requirements, prioritizing competing work, partnering with Engineering to deliver, and ensuring new capabilities are reusable, scalable, supportable, and aligned to long-term product strategy.

The ideal candidate is a strong product leader who can operate comfortably across product strategy, technical platform development, requirements definition, roadmap planning, stakeholder alignment, and engineering execution. You do not need to be an engineer, but you must be technically fluent enough to understand platform architecture, ask strong questions, evaluate tradeoffs, and partner credibly with Engineering, Data, Operations, Product Operations, Support, and client-facing teams.

This is also a player-coach role. The Director will be expected to lead, coach, and develop Product Managers while also rolling up their sleeves to directly support discovery, requirements definition, backlog refinement, stakeholder alignment, Jira hygiene, Confluence documentation, and delivery execution when needed.

This role is not intended for a pure people leader who operates only through delegation. The right candidate will be comfortable moving between strategy and execution — setting direction, making tradeoffs, coaching the team, and personally helping clarify ambiguous requirements, unblock delivery, and improve the quality of product artifacts.

Strong fluency with Jira and Confluence is required. This person should know how to use these tools to create clarity, manage execution, improve accountability, document decisions, and support scalable product development practices.

This role will play a critical part in helping Icario continue its transition from legacy delivery models and services-heavy execution toward a scalable, product-led platform.

In this position, you will report directly to Vice President of Product.