Dispute Resolution Specialist

United States·Chubbuckmid

Other

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Quick Summary

Key Responsibilities

Review, investigate, and process transaction disputes for cards, ACH, checks, Zelle, ATM,

Requirements Summary

Bachelor's degree preferred. 0-3 years' experience preferred. Excellent math skills and computer knowledge. Good communication and interpersonal skills.

Technical Tools

Other

Performs various duties regarding dispute processing, resolution, and maintaining department efficiency. Ensures member satisfaction through courteous, accurate, and efficient service.

Responsibilities

~1 min read

→Perform tasks requiring manual dexterity (processing paperwork, filing, stapling, sorting, collating, typing, counting cash, etc.).
→Sit for extended periods of time.
→Lift 20-40 pounds of applicable supplies including but not limited to copy paper, cash drawers, marketing material, etc.
→Repetitive motion using wrists, hands, and fingers.
→Reach keyboards.
→Ability to operate basic office machines (calculator, computer, telephone, copy machine, fax machine, etc.).

The above statements reflect the general details considered necessary to describe the essential functions of the job and should not be construed as a detailed description of all the work requirements that may be inherent of the job.

Must be eligible for membership at ICCU to obtain employment.

ICCU is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, age, disability, protected veteran status or other characteristics protected by law.