Assistant Residence Manager-69530401

Education: High School Diploma or GED required; Bachelor’s or Associate’s in Human Services may substitute for up to 2 years of general experience.

Experience: 3 years of experience providing direct services to people with IDD, including supervisory experience.

Certifications/Licenses: AMAP, SCIP-R, CPR/First Aid required. Clean, valid NYS Driver’s License.

Work Eligibility: Must be authorized to work in the U.S.

Work Location Requirement: Onsite position.

The Assistant Residence Manager supports the Residence Manager in supervising staff, overseeing clinical and residential services, ensuring regulatory compliance, and maintaining a safe and supportive environment for residents. This role assists with staff training, crisis intervention oversight, quality assurance, and coordination with clinical teams.

- Assist in providing clinical services based on treatment plans developed by the Interdisciplinary Treatment Team (ITT).

- Provide clinical oversight of treatment plan implementation and assign staff responsibilities.

- Observe delivery of services, evaluate progress, recommend modifications, and review staff interventions.

- Ensure staff collect necessary medical, psychological, and social information for service planning.

- Review case records for accuracy, completeness, and regulatory compliance.

- Inform staff on available clinical services, community resources, and recreational activities.

- Review crisis interventions and ensure staff follow appropriate protocols.

- Ensure timely reporting of serious incidents, allegations of abuse, or sensitive situations.

- Assist in supervising personnel, creating schedules, managing time clock edits, and evaluating staff performance.

- Ensure staff attend required trainings and provide on-site instruction as needed.

- Support employee morale, address harassment concerns, and facilitate staff meetings.

- Oversee administrative recordkeeping, equipment maintenance, office supply management, and visitor reception.

- Ensure compliance with health and safety standards and maintain a clean, safe residential environment.

- Initiate repair requests and conduct safety drills and inspections.

- Maintain accountability for ICL property, including vehicles, equipment, and supplies.

- Assist with quality assurance processes and preparation for regulatory audits.

- Promote resident and family involvement in treatment and residence activities.

- Support positive community relations and collaboration with community organizations.

- Perform additional tasks including facility maintenance coordination and other duties as assigned.