System Administrator Intermediate/IT Administrator II

United States·Clarksburgmid

OtherSystem Administrator

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Requirements Summary

Education: Bachelor’ s Degree in computer science, information science, engineering, business,

Technical Tools

OtherSystem Administrator

Our Team is very motivated for the success of the mission, also the contract is very flexible with hours.
The Team is separated into 7 different tasks, and each task has its part in order to guarantee the success of the mission/warfighter.
You’ll have the opportunity to review the different technologies and understand our environment and the impact across the globe.
Customer support is a huge factor for our Client and to understand the requests from around the world.
You’ll become well-versed in Windows Servers, Nutanix, ESXI, along with other technologies.

Install, configure, and upgrade desktop hardware, operating systems, and software.
Diagnose and resolve end-user issues (software errors, hardware failures, network problems).
Troubleshoot printing issues (drivers, queues, printer connectivity).
Reset or unlock user accounts and passwords.
Set up new desktops, laptops, monitors, docking stations, and peripherals.
Ensure systems have updated antivirus/antimalware protection.
Apply patches and updates to operating systems and applications.
Install, configure, and troubleshoot standard business applications (Office, browsers, collaboration tools).
Push software updates via MECM, PowerShell or other management tools.
License tracking and compliance.
Respond to tickets, phone calls, chat requests, and walk-ups.
Escalate complex issues to higher-level support or specialized teams.
Document troubleshooting steps and resolutions in the ticketing system.

~1 min read

Shift work required.
The Contract has the flexibility to allow employees to work either 8 hours for 5 days and/or 10 hours for 4 days, along with weekend and night coverage, at the Program Manager’s discretion.
Note differential is not provided.