Software Engineer, Backend (.NET) with AI skills

Ideals is a global B2B SaaS product company recognized as the most highly rated and customer-centric brand in the secure business collaboration market. Trusted by over 2,000,000 users from 300,000 companies globally, we help people run high-stakes processes and make important decisions with less stress, higher quality, and shorter hours.

Ideals Virtual Data Room (VDR): Secure document sharing and collaboration for due diligence, fundraising, corporate reporting, licensing, clinical trials, and other complex transactions.

Ideals Board: Board and leadership collaboration platform for faster, safer, and more compliant decision-making.

We are looking for a Software Engineer, Backend (.NET) with AI skills who will play a key role in building and scaling secure, high-load VDR services, with the additional opportunity to apply AI patterns to product features.

Your success in this role will be measured first by strong backend fundamentals: reliability, performance, scalability, and maintainability, and second by your ability to enable AI features safely and efficiently, using reusable and well-architected components.

This is a hands-on engineering role within a mature product environment, where engineering quality, observability, and long-term architecture matter.

• Design, develop, and operate production-grade .NET services

• Work with .NET Framework 4.7, .NET 8, ASP.NET, Web API, Entity Framework

• Design and optimize data models using MS SQL Server / PostgreSQL

• Build and run services in AWS, using Docker, Kubernetes, ArgoCD

• Ensure service reliability and performance through:

• Clear SLIs/SLOs and capacity planning

• Caching, retries, backoff strategies, circuit breakers

• Secure multi-tenant access control

• Own services end-to-end: design, implementation, deployment, monitoring, and support

• Contribute to architecture and design reviews

• Improve code quality through code reviews, refactoring, and best practices

• Integrate AI/LLM providers behind clean, provider-agnostic abstractions

• Implement retrieval-augmented generation (RAG): chunking, embeddings, vector search

• Build safe AI flows with: Context scoping and validation, “Cannot answer” scenarios, Prompt-injection defenses

• Add evaluation and observability: Offline and online quality metrics, Monitoring tied to product KPIs

• Create reusable AI components (libraries, middleware, templates) adopted by other teams

• Share knowledge on safe and scalable AI usage

• Strong experience with C# / .NET in production environments

• Solid knowledge of ASP.NET, Web API, Entity Framework

• Experience with relational databases (MS SQL Server, PostgreSQL)

• Hands-on experience with AWS

• Experience with Docker, Kubernetes, CI/CD pipelines

• Understanding of distributed systems, performance tuning, and reliability patterns

• Experience working in cross-functional product teams

• Strong written and spoken English (B2 level or above)

• Experience with retrieval & vector search (embeddings, chunking, hybrid search)

• Integration with LLM providers (Azure OpenAI, AWS Bedrock, or open-source models)

• Experience with: structured outputs, streaming responses, provider-agnostic AI abstractions

• Knowledge of AI guardrails & evaluation: output validation, quality metrics, safe usage patterns

• Ability and willingness to mentor peers in applied AI practices

• Remote-first flexibility to shape your ideal workday

• Home workplace budget

• Resilient home budget for Ukraine-based teammates

• Resilient office in Kyiv & co-working expense coverage

• Individual IT budget for extra equipment

• Top-tier tech and AI-powered tools

• Access to Ideals Academy with numerous courses

• Investment in external learning and development activities

• Guidance in Personal Development Plan creation

• Professional literature and subscriptions coverage

• Support of your passion as a speaker or writer

• Internal talent mobility opportunities

• Medical insurance and Wellness Package for sports activities

• Full coverage of mental health sessions for Ukrainian teammates

• Funding for sports competitions

• 20 business days of paid time off per year

• Unlimited health-related time-off

Commitment, Excellence, Collaboration, Trust and Care are core values to the Ideals team. For us, these are the principles that every Idealer lives and breathes. We are on the lookout for like-minded individuals who share our values. By doing so, we create a team where talents feel at ease and work to the best of their abilities.

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Ideals is made up of people from a wide variety of backgrounds and lifestyles. We embrace diversity and invite applications from people from all walks of life. We don’t discriminate against employees or applicants based on gender identity or expression, sexual orientation, race, religion, age, national origin, or citizenship.