Mitigation Project Manager

Sc-Spartanburg-mid

OperationsProject Manager

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Overview

Benefits: 401(k) Bonus based on performance Company car Dental insurance Health insurance Paid time off Training & development Vision insurance Mitigation Project Manager Full Time • Spartanburg,

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OperationsProject Manager

Benefits:

401(k)
Bonus based on performance
Company car
Dental insurance
Health insurance
Paid time off
Training & development
Vision insurance

Mitigation Project Manager

Full Time • Spartanburg, SC • Competitive Salary + Performance Bonus + Benefits

At ServiceMaster Restore, we don’t just restore properties. We help restore homes, businesses, and peace of mind. As a trusted leader in disaster restoration, we respond when property owners need us most.

We are seeking an experienced Mitigation Project Manager to lead our water, fire, mold, structural cleaning, and emergency-service operations in the Spartanburg area. This is a hands-on leadership role for an organized, accountable professional who can manage people, oversee multiple active projects, maintain accurate documentation, deliver an excellent customer experience, and drive department profitability.

What You'll Do

Own mitigation projects from initial response through completion, including scopes, production plans, schedules, labor, equipment, documentation, and job costs
Lead, train, and hold the mitigation team accountable for productivity, quality, safety, documentation, and customer service
Ensure projects are properly scoped, documented, monitored, and completed according to company and IICRC standards
Inspect work at key stages and require corrections before equipment removal, project completion, or billing
Keep customers, adjusters, property managers, referral partners, and internal teams informed about timelines, changes, and concerns
Manage job costs against budget, document scope changes, and ensure files are complete and ready for estimating and billing
Recruit, onboard, coach, and develop mitigation team members
Coordinate emergency-response coverage and ensure the department is properly staffed, equipped, and prepared

What We're Looking For

Experience in water mitigation, fire and smoke restoration, mold remediation, structural drying, or disaster recovery
Proven record managing employees, schedules, and multiple active projects
Strong understanding of mitigation scopes, drying documentation, job costs, and project profitability
Strong leadership, organization, accountability, decision-making, and problem-solving skills
Clear, professional communication with customers, adjusters, property managers, vendors, and internal teams
Comfortable working in a fast-paced, deadline-driven emergency-services environment
IICRC certifications, restoration-management software experience, and estimating experience are strongly preferred

What We Offer

Competitive salary with performance-based bonus
Health, dental, and vision insurance
401(k), paid time off, and paid holidays
Company vehicle, free uniforms, and ongoing training
Room to grow within a nationally recognized restoration brand

Work Environment

Mix of office and jobsite work with regular travel throughout the Spartanburg Market
Flexible schedule and participation in after-hours emergency response when restoration needs arise
Ability to lift and move up to 50 lbs and safely work in active residential and commercial job sites required