Associate Program Compliance Manager

Do you have a sharp eye for detail and a knack for spotting "the needle in the haystack"? Our compliance team is looking for an Associate Program Compliance Manager who thrives on the operational side of consumer protection. This is a hands-on, investigative position where you will spend your day deep-diving into partner content to ensure it meets strict legal and advertiser standards, all while utilizing best-in-class technology. 

If you enjoy working through a high-volume "to-do" list, documenting findings with precision, and applying complex rules consistently, you’ll fit right in.

As an Associate Program Compliance Manager, you will be the critical engine of our compliance monitoring efforts. This is a foundational, operationally-intensive role designed for someone who excels at detailed analysis and rigorous policy enforcement. You will spend your day at the intersection of advertising law and best-in-class technology, ensuring partners meet strict advertiser standards. 

• →Manage the Violation Workflow: Take full ownership of the compliance case lifecycle, ensuring all issues are documented, tracked, and moved expeditiously from identification to resolution.
• →Execute Content Triage: Apply nuanced rules and advertiser-defined parameters to specific, often ambiguous, promotional content to determine compliance status.
• →Serve as a compliance point of contact for clients and agencies, providing support and program updates.
• →Ensure Uniform Policy Enforcement: Collaborate closely with cross-functional teams to ensure consistent application of advertiser policies across your portfolio.
• →Become an expert on impact.com’s proprietary Regulated Compliance product.
• →Operate as a program compliance subject matter expert internally and externally.
• →Work alongside program compliance managers, assisting with strategic initiatives, projects and day-to-day tasks.

• 1+ years of experience in a high-volume, detail-oriented environment (Customer Service, SaaS Operations, or Fraud/Compliance investigations)
• Bachelor's Degree or equivalent experience (Business, Marketing, Law, or related field a plus)
• Detail-Oriented & Precise: You take pride in the accuracy of your documentation and the integrity of your data
• Highly organized with a natural inclination toward clearing queues and resolving pending tasks
• Professional communication skills
• Team player, yet able to function and motivate independently
  
  

•  Affiliate & Partnerships Industry Fundamentals Certification by PXA

At impact.com, we believe that when you’re happy and fulfilled, you do your best work. That’s why we’ve built a benefits package that supports your well-being, growth, and work-life balance.

• Medical, Dental, and Vision insurance
• Office-only catered lunch every Thursday, a healthy snack bar, and great coffee to keep you fueled 
• Flexible spending accounts and 401(k)
• Flexible Working: Our Responsible PTO policy means you can take the time off you need to rest and recharge. We're committed to a positive work-life balance and provide a flexible environment that allows you to be happy and fulfilled in both your career and your personal life.
• Health and Wellness: Your well-being is a priority. Our mental health and wellness benefit includes up to 12 fully covered therapy/coaching sessions per year, with additional dependent coverage. We also offer a monthly gym reimbursement policy to support your physical health.
• A Stake in Our Growth: We offer Restricted Stock Units (RSUs) as part of our total compensation, giving you a stake in the company's growth with a 3-year vesting schedule, pending Board approval.
• Investing in Your Growth: We’re committed to your continuous learning. Take advantage of our free Coursera subscription and our PXA courses.
• Parental Support: We offer a generous parental leave policy, 26 weeks of fully paid leave for the primary caregiver and 13 weeks fully paid leave for the secondary caregiver.
• Technology Financial Support: We provide a technology stipend to help you set up your home office and a monthly allowance to cover your internet expenses. 

impact.com is proud to be an equal-opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.

#LI-NewYork_NewYork

#LI-Columbus