Rating Associate

IMT is proud of our heritage and will never forget where our roots are firmly planted. Locally run from its office in West Des Moines, Iowa, IMT has been a Midwest company since it was founded in Wadena, Iowa in 1884. That’s over 140 years!

Today, IMT continues to offer a strong line of personal and commercial insurance products for which it has always been known, along with exceptional service for a competitive price. Our products are offered through Independent Agents throughout a six-state territory – Iowa, Illinois, Minnesota, Nebraska, South Dakota and Wisconsin.

IMT Insurance is hiring for a Rating Associate to work within a team to process commercial lines new business, quotations, renewals, amendments and cancellations. IMT is looking for an individual who possesses strong interpersonal skills and communicates effectively with internal and external customers. The ideal applicant must be driven, eager to learn through continuous learning opportunities, and have excellent customer service skills to adhere to our agents’ needs and the department’s customer service standards. If you’re interested in learning more about this opportunity, apply online today!

• Provide professional customer service to internal and external customers.
• Responsible for telephone and written communication to clarify information needed to process items correctly.
• Process all types of transactions for all commercial lines of business, including renewals, amendments, cancellations, new business, quotations and any other transactions.
• Orders reports and obtains information as determined by underwriting staff, such as loss control reports and motor vehicle reports.
• Provides general support to the underwriting staff with miscellaneous duties such as sending correspondence to the agent, assist with obtaining needed information, and maintaining file organization.
• Responsible for correspondence as needed.
• Work under general supervision, a limited degree of creativity and latitude is required.

• Detail oriented including ability to concentrate on work activities (e.g., keying and proofing).
• Possesses strong organizational, time management, and prioritizing skills.
• Basic knowledge of underwriting terminology.
• Good written and verbal communication skills with strong customer service skills and phone etiquette required.
• Ability to use computerized rating and policy issuance systems, Microsoft Office Products and function in a personal computer network environment.
• Ability to problem solve and use critical thinking skills to analyze and make decisions on complex situations.
• A high school diploma or equivalency is needed to perform normal functions.

Our vision is to provide peace of mind in the moments that matter.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant based on race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class.

Our agents and customers come from all walks of life and so do we. Our goal is to hire great people from a wide variety of backgrounds, because it makes our team stronger. If you share our values and our passion for creating a Worry Free life for others, we want to talk to you!