2036 Business / QA Analyst

• →Business Analysis & Workflows: Collaborate with business stakeholders to understand and document their process workflows, identifying opportunities for improvement and new application features.
• →Requirements & Agile Execution: Elicit and document requirements, capture user stories in Jira, ensure traceability to objectives, and help keep the team aligned with MVP definitions and time constraints.
• →Quality Assurance & Test Design: Translate expected application processes into well-written functional test cases, execute manual testing, and document results.
• →Test Strategy & Automation: Collaborate with QA Engineers to compile regression and performance test cases, identifying and prioritizing candidates for test automation (using tools like Playwright).
• →Defect & Risk Management: Log, track, and manage defects and errors. Partner with Product Owners to identify project risks, define mitigation strategies, and track issue resolution progress.
• →UAT & Beta Testing: Lead user acceptance testing (UAT) to validate requirements, collaborate during beta testing to reproduce and resolve issues with developers, and monitor processes to maintain quality standards.
• →Change Management & Hypercare: Assist with change management efforts (including training content creation, delivery, and communication) and interact with users to troubleshoot errors and guide product adoption.

💡 Must-Have Skills

• →Experience Level: 8+ years functioning in business analysis and quality assurance roles within an Agile (Scrum/Kanban) framework.
• →Technical & QA Acumen: Broad background with software development processes, quality assurance methodologies, and familiarity with testing tools such as Playwright.
• →Analytical & Financial Foundation: Excellent analytical skills, high attention to detail, and familiarity with accounting and financial concepts.
• →Project Management Execution: Successful track record of managing user requirements strictly to project time constraints and quantifying the potential business value of proposed enhancements.
• →Soft Skills: Strong communication, collaboration, and negotiation abilities necessary to align stakeholders and engineering teams.

✨ Nice-to-Have Skills

• →Industry Experience: Prior experience working with professional services businesses, ideally within the sports, media, and entertainment sectors.

🌐 Time Zone & Collaboration The role requires collaboration with teams aligned to Central Time (CT) and Eastern Time (EST). Flexibility to overlap with North America business hours is required in this remote-first setup.

💬 Language All interviews, documentation, and daily communication will be in English.