Product Manager

• Cross-Functional Orchestration: Serve as the central conduit between business operations stakeholders and software engineering, aligning day-to-day delivery with overarching strategic priorities.
• Requirements Authoring & Story Definition: Translate complex operational requests and business workflows into detailed, actionable Jira user stories complete with functional specifications and measurable Acceptance Criteria (AC).
• Technical Discovery & Collaboration: Partner with the Technical Lead to conduct deep technical discovery, assess dependencies, clarify solution designs, and scope feasibility.
• Backlog Ownership & Refinement: Structure, prioritize, and groom the engineering backlog—managing epics, features, user stories, maintenance tasks, and bugs—ensuring items are defined and ready for engineering estimation.
• Release Planning & Timeline Governance: Maintain delivery roadmaps in collaboration with technical leadership, proactively identifying blockers, tracking cross-system dependencies, and managing scope changes.
• User Acceptance Testing (UAT) & Quality Assurance: Design UAT plans, schedule test phases with operations users and hiring managers, aggregate structured feedback, log defects in Jira, and oversee re-testing cycles through production rollout.
• Stakeholder Reporting & Risk Management: Transparently communicate release timelines, scope adjustments, system risks, and blockers to both executive business leads and operational end-users.

• Extensive Experience: 4+ years of hands-on experience as a Product Owner (PO), Technical Product Manager, or Product Manager directly supporting software development teams.
• Backlog & Requirement Expertise: Advanced proficiency in Atlassian Jira for writing user stories, defining functional acceptance criteria, and structuring backlogs.
• Agile Fluency: Deep practical knowledge of Agile software development lifecycles (SDLC), including sprint planning, backlog refinement ceremonies, iterative delivery, and release management.
• Testing & Delivery Lifecycle: Demonstrated experience leading User Acceptance Testing (UAT), defect triage, bug lifecycle tracking, and coordinating multi-phase rollouts.
• Communication & Alignment: Exceptional ability to translate operational/business terminology into technical specifications and present technical trade-offs clearly to non-technical stakeholders.

• Internal Platform Experience: Background building or optimizing internal business tools, workforce management platforms, or operational ticketing and workflow suites.
• Systems & Integrations: Familiarity with architectures involving multi-system data flows, third-party APIs, and system-to-system integrations.
• Process Automation & AI: Exposure to business process automation (BPA), robotic process automation (RPA), or AI-assisted operational workflows.
• Team Topologies: Proven success managing backlogs and release coordination across distributed, remote, or boutique development teams.

• Location & Availability: Located in LATAM with availability and full working-hour alignment to CST (Central Standard Time).
• Remote Infrastructure Verification: Must work via an enterprise-provisioned Virtual Desktop Infrastructure (AWS WorkSpaces). Note: Submission requires proof of stable network connectivity via the official AWS WorkSpace Health Check, submitted as a screenshot alongside candidate details.

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