Indebted6mo ago

Forward Deployed Engineer (FDE)

New ZealandFull-timemid

OtherForward Deployed Engineer

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Quick Summary

Overview

About InDebted: InDebted provides future-thinking organisations with products and solutions to support overdue consumers through debt. Backed by technology with a human touch, we use machine learning and AI to personalise the collections journey and champion positive customer experiences — all so…

Requirements Summary

Experience with financial services or debt collection systems. Exposure to email deliverability or customer engagement tooling. Knowledge of Domain-Driven Design and clean code principles.

Technical Tools

awsgojavascriptpythonterraformci-cdetlmachine-learning

About InDebted: InDebted provides future-thinking organisations with products and solutions to support overdue consumers through debt. Backed by technology with a human touch, we use machine learning and AI to personalise the collections journey and champion positive customer experiences — all so we can change the world of consumer debt for good.

Founded in Australia, today we're a team of over 300 people living and working around the world. We're rapidly expanding throughout North America, the United Kingdom, Europe, Latin America and the Middle East. We’re a $50m revenue (and growing) organisation, having recently completed our Series C funding round, backed by leading investors such as Airtree. Now is an exciting time to join the team as we continue to make the experience of debt resolution smoother, and more human.

About the Role

We’re looking for a Forward Deployed Engineer (FDE) to play a hands-on role in modernising and extending our technology stack in New Zealand. This role is pivotal to the success of our integration and performance initiatives in the region, bridging local systems with InDebted’s global products.

You’ll take technical ownership of key systems, drive integrations, and embed modern engineering practices within

our New Zealand operation. This is a role for an experienced engineer who thrives on solving complex, real-world problems, working closely with both local business leaders and global engineering teams.

Platform Integration & Ownership

Learn, operate, and evolve COBRAR, the core New Zealand debt collection system.

Lead its transition to InDebted standards, ensuring reliability, scalability, and maintainability.

Integrate COBRAR with InDebted’s Collect platform, enabling a unified product experience.

Oversee data flow from COBRAR to the AWS Data Lake, improving data visibility and

analytics.

Technical Delivery

Take ownership of email deliverability systems and related automation, eliminating

dependency on global teams.

Implement AI-powered automation and other tech-enabled performance improvements in the

NZ region.

Ensure all code, deployments, and integrations meet InDebted’s global engineering standards.

Collaborate with global engineering to align on architecture, CI/CD, and security practices.

Customer and Business Impact

Work closely with the NZ Managing Director to translate business priorities into technical

outcomes.

Participate in discussions with clients and partners to understand requirements and deliver

scalable solutions.

Provide technical insights and feedback to accelerate onboarding, performance, and

compliance outcomes.

What We’re Looking For

Must-Have Experience

6+ years of software engineering experience, ideally across backend and integration-heavy

systems.

Strong coding skills in one or more of: Go, Python, .NET or Node.js.

Proven experience working with AWS Serverless architectures, Terraform, and modern

DevOps practices.

Understanding of system integrations, APIs, and event-driven design.

Experience migrating or integrating legacy systems into modern cloud environments.

Solid grasp of data engineering or ETL processes for analytics or reporting.

Nice to Have

Experience with financial services or debt collection systems.

Exposure to email deliverability or customer engagement tooling.

Knowledge of Domain-Driven Design and clean code principles.

Prior experience in forward deployed, solutions, or embedded engineering roles.

Familiarity with New Zealand or broader ANZ regulatory and compliance environments.

Location & Working Arrangements

Based in Auckland, New Zealand

On-site working model

Occasional travel to Australia for collaboration and alignment.

Our benefits packages vary depending on region and role requirements. Our talent acquisition team will be able to share more during the recruitment process.

At InDebted, we respect and celebrate the unique attributes, characteristics, and perspectives that make each person who they are. We also believe that bringing diverse individuals together allows us to build better products and a better overall company. InDebted is an Equal Opportunity Employer.

For Recruiters: We appreciate the interest of all candidates and recruitment agencies, however for this role we are managing this hiring process internally and will not be accepting applications through recruitment agencies. Thank you!