Medical Assistant I - Urology

United States·Munciemid

Medical AssistantHealthcare Clinical

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Quick Summary

Key Responsibilities

Scheduling and coordinating surgical procedures. Obtaining and managing insurance authorizations. Verifying patient demographics, insurance information, and surgical details.

Technical Tools

Medical AssistantHealthcare Clinical

This Medical Assistant II position will function primarily as an Administrative Medical Assistant with a strong focus on surgical scheduling and coordination. The role serves as a critical liaison between patients, providers, hospitals, and surgical centers, ensuring that all aspects of the surgical process are organized, communicated, and completed efficiently.

210 N Tillotson Ave, Muncie, IN 47304

Monday – Friday; 8:00 AM - 5:00 PM

Dependable and reliable team players
Positive attitude and strong communication skills
Phlebotomy, point-of-care testing, and prior authorization experience preferred
Willingness to learn and support teammates

Responsibilities

~1 min read

→Scheduling and coordinating surgical procedures.
→Obtaining and managing insurance authorizations.
→Verifying patient demographics, insurance information, and surgical details.
→Communicating surgery dates, times, and pre-operative instructions to patients.
→Coordinating with providers, hospitals, and surgical centers to ensure all required documentation is received and completed prior to surgery.
→Managing schedule changes, cancellations, and rescheduling requests.
→Maintaining accurate patient records and ensuring documentation remains up to date throughout the surgical process.
→Serving as a communication link between patients and the care team to help facilitate a smooth surgical experience.

What We Offer

~2 min read

✓Benefits Designed for You

✓401(k) with employer match

✓Tuition reimbursement

✓Student loan forgiveness eligibility

✓Employee Assistance Program (EAP)

✓Healthy Results Wellness Program with bi‑weekly incentives

✓AHA Basic Life Support for healthcare workers certification required. Other advanced life support certifications may be required per unit/department specialty according to patient care policies.

✓High school diploma or equivalent required.

✓New hires and promotions after October 5th, 2025, will require graduation from a Medical Assistant program.Knowledge of OSHA, CLIA, and ADA required.

✓TB validated (to administer or read) or validation obtained within 6 months of hire may be required.

✓Knowledge of ICD-10 and CPT coding preferred.

✓Knowledge of Business Unit Quality Programs, Meaningful Use and Standard Work Programs and concepts within 6 months of hire.

✓Knowledge of standard laboratory and medical procedures.Knowledge of insurance plans and third-party payers.

✓Ability to master standard clinical competencies per current Clinical policy, Point of Care and Skills Competency checklists.

✓Requires basic math and accurate data collection and entry skills.