Medical Assistant II-Family Medicine-Methodist Medical Plaza South

Overview

At IU Health, we are dedicated to delivering consistent, high-quality, patient-centered care. Join a highly engaged Primary Care team that takes pride in creating exceptional patient experiences while fostering a supportive and collaborative work environment.

• Full-time, 40 hours per week
• Four 10-hour shifts between 6:30 AM – 5:00 PM (Monday–Friday)
• No weekends
• No IU Health observed holidays
• Location: 8820 S. Meridian St., Suite 120Indianapolis, IN 46217

• →Room patients and verify patient information
• →Obtain vital signs and update medical history and medication lists
• →Perform point-of-care testing
• →Prepare patients for provider exams
• →Assist with referrals, prior authorizations, and care coordination
• →Manage patient communication (calls, messages, scheduling support)
• →Support clinic operations (stocking, inventory, documentation)

• High-volume Primary Care environment
• Strong focus on efficiency, accuracy, and patient-centered care
• Majority of time spent on rooming patients
• Mix of clinical and administrative responsibilities depending on assignment

• 1–2 years of Medical Assistant experience preferred
• IU Health MA Trainees considered (from Iu Health Program)
• Current Medical Assistant certification required

• Are willing to learn and adapt quickly
• Stay flexible as processes evolve
• Take initiative and remain engaged throughout the day

• Strong culture built on respect, teamwork, and open communication
• Team members feel heard, supported, and valued
• Recognition and appreciation are part of everyday work
• Opportunity to build meaningful relationships with both patients and coworkers

• Career pathways to MA III and MA Team Lead roles
• Opportunities to expand skills within a dynamic Primary Care setting

• Highly engaged team focused on delivering a consistent patient experience
• Collaborative environment where ideas and feedback are welcomed
• A workplace where trust and teamwork come first
• Benefits Designed for You
• 401(k) with employer match
• Tuition reimbursement
• Student loan forgiveness eligibility
• Employee Assistance Program (EAP)
• Healthy Results Wellness Program with bi‑weekly financial incentives

Under the supervision of the designated supervisor and assigned physician, performs duties associated with direct patient care and clinical direction to provide patient care given in accordance with the organization standards. Assures completeness of ordered procedures and treatments, assures smooth patient flow, performs general lab work, instructs patients concerning procedures, treatments and needs, and ensures medical orders and referrals are carried out accurately and in a timely manner. Performs registration and scheduling activities per organizational and departmental procedures. Maintains EMR files and performs general front office functions as needed. May perform computerized physician order entry, only if directed by assigned physician. Expected to precept current MA team members or MA Externs as requested by leadership. 

• AHA Basic Life Support for healthcare workers certification required. Other advanced life support certifications may be required per unit/department specialty according to patient care policies.
• High school diploma or equivalent required. Graduation from a Medical Assistant program required.
• Current certification in medical assisting required from America Association of Medical Assistants (CMA), American Medical Technologists (RMA), National Health Career Association (CCMA), National Center for competency Testing (NCMA), and/or American Medical Certification Association (CMAC).
• Knowledge of OSHA, CLIA, and ADA required.
• Knowledge of ICD-10 and CPT coding required.
• TB validated (to administer or read) or validation obtained within 6 months of hire preferred.
• Knowledge of Business Unit Quality Programs, Meaningful Use and Standard Work Programs and concepts within 6 months of hire.
• Knowledge of standard laboratory and medical procedures.
• Knowledge of insurance plans and third-party payers.
• Ability to master standard clinical competencies per current Clinical policy, Point of Care and Skills Competency checklists.
• Requires basic math and accurate data collection and entry skills.