Medical Assistant II - Schwarz Cancer Center

• Location: IU Health Schwarz Cancer Center
• Address: 11645 N. Illinois Street, Carmel, IN 46032
• Department: Schwarz Cancer Clinic (12531)
• FTE: 1.0 Full-Time
• Schedule: Monday through Friday, 7:45 AM - 4:30 PM
• Weekend/Holiday Requirement: None currently
• Travel Requirement: None

Overview

• Join a compassionate and collaborative team at IU Health Schwarz Cancer Center.
• Play a vital role in supporting patients throughout their cancer care journey.
• Ideal for a Medical Assistant who enjoys a fast-paced environment, thrives on teamwork, and is passionate about delivering exceptional patient care.
• Float between multiple clinical workspaces to help ensure smooth clinic operations and a positive patient experience.
• Work alongside a dedicated team supporting a high-volume oncology practice with more than 50 providers across multiple specialties.

What You'll Do

• Provide direct patient care and support clinical operations.
• Room patients and assist providers during appointments and procedures.
• Perform clinical and administrative tasks to ensure efficient patient flow.
• Conduct audits and help maintain clinic benchmarks and quality standards.
• Contact patients regarding appointments, care needs, and follow-up activities.
• Assist with clerical responsibilities and special projects.
• Support team members during periods of high patient volume.
• Float between clinic work areas to help maintain operational efficiency.
• Participate in cross-training across all clinic functions, including infusion services.

Benefits

• Benefits Designed for You
• 401(k) with employer match
• Tuition reimbursement
• Student loan forgiveness eligibility
• Employee Assistance Program (EAP)
• Healthy Results Wellness Program with bi‑weekly incentives

Under the supervision of the designated supervisor and assigned physician, performs duties associated with direct patient care and clinical direction to provide patient care given in accordance with the organization standards. Assures completeness of ordered procedures and treatments, assures smooth patient flow, performs general lab work, instructs patients concerning procedures, treatments and needs, and ensures medical orders and referrals are carried out accurately and in a timely manner. Performs registration and scheduling activities per organizational and departmental procedures. Maintains EMR files and performs general front office functions as needed. May perform computerized physician order entry, only if directed by assigned physician. Expected to precept current MA team members or MA Externs as requested by leadership. 

• AHA Basic Life Support for healthcare workers certification required. Other advanced life support certifications may be required per unit/department specialty according to patient care policies.
• High school diploma or equivalent required. Graduation from a Medical Assistant program required.
• Current certification in medical assisting required from America Association of Medical Assistants (CMA), American Medical Technologists (RMA), National Health Career Association (CCMA), National Center for competency Testing (NCMA), and/or American Medical Certification Association (CMAC).
• Knowledge of OSHA, CLIA, and ADA required.
• Knowledge of ICD-10 and CPT coding required.
• TB validated (to administer or read) or validation obtained within 6 months of hire preferred.
• Knowledge of Business Unit Quality Programs, Meaningful Use and Standard Work Programs and concepts within 6 months of hire.
• Knowledge of standard laboratory and medical procedures.
• Knowledge of insurance plans and third-party payers.
• Ability to master standard clinical competencies per current Clinical policy, Point of Care and Skills Competency checklists.
• Requires basic math and accurate data collection and entry skills.