Quality Improvement and Patient Safety Advisor (Safety)

Our leaders shape strategic initiatives, develop passionate teams, and work to improve health outcomes. They advance our mission and exemplify excellence, compassion, teamwork and purpose in all that they do. Indiana University Health is seeking individuals who embody these values to join our Quality Administration team at Methodist Hospital in the role of Quality Improvement and Patient Safety Advisor. This position will work within the Indianapolis Metro region in a hybrid capacity. 

The Quality Improvement & Patient Safety Advisor is a mission-critical, regional role responsible for leading quality improvement initiatives with a strong focus on reducing hospital readmissions across the Indianapolis Metro region. This individual will spend much of their time analyzing data, managing and interpreting dashboards, extracting information from multiple data sources including the electronic health record, and partnering with clinical, operational, quality, and executive leaders to identify opportunities for improvement. 

The role is highly collaborative and meeting-intensive, requiring someone who can effectively present data, facilitate discussions with leadership teams, implement evidence-based best practices, and lead performance improvement projects from conception through execution. Success in the role will be measured by the ability to understand readmission best practices, translate them into actionable strategies, drive measurable improvements, develop countermeasures when performance gaps are identified, and influence stakeholders across a highly matrixed healthcare environment. 

Minimum Candidate Qualifications 

• Bachelor's Degree is required. Master's Degree is preferred.

• Requires 5-7 years of healthcare, healthcare quality and/or process improvement/facilitation experience.

• Lean Six Sigma Green Belt Certification (LSSGB) is required within 18 months of hire date.

• Clinical licensure is preferred.

• Certified Professional in Healthcare Quality  (CPHQ) is preferred.

• Large system or regional improvement experience is preferred.

• Clinical experience is preferred.

Core Competencies

• Serves as a catalyst and facilitator for quality improvement and patient safety activities. 

• Partners with leadership, providers and staff to design and implement strategies for value improvement opportunities. 

• Reviews and interprets patient care information from the medical record and other data sources to identify quality of care issues. 

• Transforms facts into actionable information for improvement. 

• Provides expert consultation for leaders, regions, hospitals, committees, and individuals to support the delivery of high value care. 

• Leads performance improvement teams. 

• Facilitates quality meetings providing expertise on national quality programs, problem identification and resolution, quality improvement processes and tools and other patient care activities.

Indiana University Health is unlike any other healthcare system and we're looking for team members who share the things that matter most to us. IU Health leaders play a crucial role in advancing the mission of our organization and inspiring teams to make a meaningful difference in the lives of patients. As one of Indiana’s largest employers and the most comprehensive medical system in the state, our vision is to lead the transformation of healthcare through quality, innovation and education, and make Indiana one of the nation’s healthiest states.

IU Health is the largest health system in Indiana with nearly 40,000 team members, 15 hospitals and $8.64 billion in operating revenue. The system’s programs in cancer, cardiovascular, neuroscience, orthopedics, pediatrics and transplants have received national recognition for quality patient care.  IU Health, in partnership with the Indiana University School of Medicine, bring together highly skilled physicians, researchers, and educators into close collaboration to provide world-class care for children and adults and improve the health of patients and communities across Indiana. 

Indiana University Health is dedicated to a fair hiring process and is committed to equal opportunity and nondiscrimination for all individuals, regardless of age, color, disability, ethnicity, marital status, national origin, race, religion, gender identity, expression, sexual orientation, or veteran status.