Refill Pharmacy Technician

We are looking for team members who are passionate about challenging and significant work for the good of every patient. We are searching for individuals who are compassionate, serve with a purpose, are dedicated to supporting their team, and who seek excellence every day.

Sound like a perfect match? Apply now - we can't wait to hear from you!

The Refill Pharmacy Technician plays a critical role in supporting providers and patients by managing prescription refill requests. This unique position works closely with providers, clinical staff, and pharmacies to ensure refill requests are processed accurately, efficiently, and in compliance with Indiana pharmacy regulations. Technicians in the refill department work at the top of their license and are entrusted with responsibilities that maximize their technical knowledge, analytical skills, and attention to detail. This is an excellent opportunity for experienced pharmacy technicians seeking to expand their skills and grow within a collaborative healthcare team.

• →Collaborate directly with providers and clinical staff to review, process, and manage prescription refill requests from patients and external pharmacies
• →Analyze refill requests for accuracy, completeness, and appropriateness prior to pharmacist review
• →Enter and maintain prescription and refill information accurately in the pharmacy system
• →Communicate professionally with patients, providers, and pharmacies to clarify refill requests and resolve issues in a timely manner
• →Ensure all refill activities comply with state regulations, organizational policies, and patient safety standards
• →Prioritize workload effectively to meet volume demands while maintaining a high level of accuracy
• →Support pharmacists and other pharmacy team members in daily operations as needed
• →Maintain confidentiality and uphold HIPAA standards in all communications and documentation

• Strong attention to detail with the ability to review and analyze medication refill requests
• Solid understanding of common drug names, dosages, and pharmacy terminology
• Effective written and verbal communication skills
• Excellent organizational and time‑management abilities
• Ability to work independently while also contributing to a team environment
• Demonstrated commitment to accuracy, quality, and patient safety

• High School Diploma or GED required
• Active Indiana Pharmacy Technician License required
• Minimum of one (1) year of pharmacy technician experience (retail experience preferred; hospital experience considered)
• Requires Pharmacy Technician National Certification within one year of hire unless enrolled in accredited college of pharmacy or enrolled in or graduated from an ASHP/ACPE accredited Pharmacy Technician training program.   
• Ability to work under pharmacist supervision and follow established procedures

• Office‑based setting within a provider‑supported refill department
• Set schedule with no nights, weekends, or holidays
• After an initial training period, partial remote work opportunities may be available based on performance, accuracy, and departmental metrics