Refill Pharmacy Technician II

We are looking for team members who are passionate about challenging and significant work for the good of every patient. We are searching for individuals who are compassionate, serve with a purpose, are dedicated to supporting their team, and who seek excellence every day.

Sound like a perfect match? Apply now - we can't wait to hear from you!

IU Health has an exciting opportunity as we expand our Pharmacy Refill and Pharmacy Prior Authorization Departments. We will be filling several Refill Pharmacy Technician positions which will go live Spring and Summer of 2026. 

The Refill Pharmacy Technician plays a critical role in supporting providers and patients by managing prescription refill requests in a fast‑paced, office‑based pharmacy environment. There is an opportunity for a hybrid/remote work schedule after fully trained.  This unique position works closely with providers, clinical staff, and pharmacies to ensure refill requests are processed accurately, efficiently, and in compliance with Indiana pharmacy regulations. Technicians in the refill department work at the top of their license and are entrusted with responsibilities that maximize their technical knowledge, analytical skills, and attention to detail. This is an excellent opportunity for experienced pharmacy technicians seeking to expand their skills and grow within a collaborative healthcare team.

• →Collaborate directly with providers and clinical staff to review, process, and manage prescription refill requests from patients and external pharmacies
• →Analyze refill requests for accuracy, completeness, and appropriateness prior to pharmacist review
• →Enter and maintain prescription and refill information accurately in the pharmacy system
• →Communicate professionally with patients, providers, and pharmacies to clarify refill requests and resolve issues in a timely manner
• →Ensure all refill activities comply with state regulations, organizational policies, and patient safety standards
• →Prioritize workload effectively to meet volume demands while maintaining a high level of accuracy
• →Support pharmacists and other pharmacy team members in daily operations as needed
• →Maintain confidentiality and uphold HIPAA standards in all communications and documentation

• Strong attention to detail with the ability to review and analyze medication refill requests
• Solid understanding of common drug names, dosages, and pharmacy terminology
• Effective written and verbal communication skills
• Excellent organizational and time‑management abilities
• Ability to work independently while also contributing to a team environment
• Demonstrated commitment to accuracy, quality, and patient safety

• 2+ years relevant experience preferred.
• Requires the absence of criminal history related to the ability to work with drugs.
•  Requires strong mathematical calculation skills.
•  Requires working knowledge and skills as a pharmacy technician in assigned areas and ability to work within established procedures under moderate supervision.
• Requires effective written and verbal communication skills.
• Requires effective customer service skills.
• Requires intermediate proficiency typing and using Microsoft Office applications. High School Diploma or GED required.
  
   
• Requires Indiana Pharmacy Technician License OR intern/extern license if enrolled in accredited college of pharmacy.
• Pharmacy Technician National Certification required unless enrolled in accredited college of pharmacy.

• Office‑based setting within a provider‑supported refill department
• Set schedule with no nights, weekends, or holidays
• After an initial training period, partial remote work opportunities may be available based on performance, accuracy, and departmental metrics