Registration Specialist I

Schedule: 

• Shift: Day 

• Hours: M-F 8:30-5:00

• Weekends: no 

• Holidays: no

Location: 

• Department: 20065 Molecular Genetics Dpt

• Peds Care Center 1002 Wishard Blvd Suite 1100 Indy

Key Responsibilities

• Point of contact for the checkout stage of the patient appointment cycle 

• Assists with patient communication pools and queues (Cerner)

• Facilitates patient flow from point of entry to destination in a timely, accurate, and professional manner. 

• Special scheduling for patients and including testing, imaging etc

• Obtains specific information to generate an accurate financial and demographic record for patients that will ensure maximum reimbursement and clinical outcomes. 

• Schedules appointments, interviews patients for appropriate medical information, explains charges and policies of the department/hospital, validates and enters charges into appropriate systems, and collects necessary payment. 

• Answers incoming calls and directs patients and visitors appropriately.

Skills for Success

• Attention to detail

• Team focused

• Self-starter, coachable

• Ability to adjust to changing priorities

Qualifications

• High School Diploma/GED is required.

• Prefer relevant experience in a health care setting.   

• Ability to learn and retain medical coding; ICD-10; CPT coding preferred.

• Requires ability to interpret insurance information; knowledge of clinical practices and medical terminology preferred.

• Basic proficiency in MS Office (Word, PowerPoint, Excel).