Registration Specialist I

Schedule: 

• Shift: Day 

• Hours: M-F 7:45-4:15

• Weekends: no 

• Holidays: no

Location: 

• Psychiatry Dpt BHS - Riley PCC

• 1002 Wishard blvd Downtown Indy 4110

Key Responsibilities

• *This role will primarily be phone based in communicating with patients and their appointment and medication needs

• Front desk coverage as needed for patient check in and check out

• Obtains specific information to generate an accurate financial and demographic record for patients that will ensure maximum reimbursement and clinical outcomes.

• Schedules appointments, interviews patients for appropriate medical information, explains charges and policies of the department/hospital

• Working the patient communication pool to respond to patient messages in a timely manner

• Other duties as assigned

Skills for Success

• Attention to detail

• Team focused

• Self-starter, coachable

• Ability to adjust to changing priorities

Qualifications

• High School Diploma/GED is required.

• Prefer relevant experience in a health care setting.   

• Ability to learn and retain medical coding; ICD-10; CPT coding preferred.

• Requires ability to interpret insurance information; knowledge of clinical practices and medical terminology preferred.

• Basic proficiency in MS Office (Word, PowerPoint, Excel).