Registration Specialist I

Schedule: 

• Shift: Day 

• Hours: M-F 8-5 

• Weekends: no 

• Holidays: no

Location: 

• IUH Concierge Behavioral Health

• 11725 North Illinois St Suite 490 Carmel, IN

Key Responsibilities

• Facilitates patient flow from point of entry to destination in a timely, accurate, and professional manner. 

• Obtains specific information to generate an accurate financial and demographic record for patients that will ensure maximum reimbursement and clinical outcomes. 

• Use of CyberSource to send electronic invoices 

• Schedules appointments, interviews patients for appropriate medical information, explains charges and policies of the department/hospital, validates and enters charges into appropriate systems, and collects necessary payment. 

• Answers incoming calls and directs patients and visitors appropriately.

• Other duties as assigned 

Skills for Success

• Attention to detail

• Team focused

• Self-starter, coachable

• Ability to adjust to changing priorities

• Flexible and adaptable with new and developing processes 

Qualifications

• High School Diploma/GED required.

• Requires 0-3+ years relevant experience; previous administrative experience preferred.

• Experience with matrix organization and complex work environment a plus.

• Requires basic proficiency in MS office (Word, PowerPoint, Excel).