Registration Specialist I

Schedule: 

• Shift: Day 

• Hours: M-F 8-430

• Weekends: no 

• Holidays: no

Location: 

• Department: 20280 Orthopedics Dpt - Riley

• 11725 n Illinois Street Carmel, IN

Join a fast-paced Pediatric Orthopedic clinic that serves both walk-in and scheduled patients. As a Registration Specialist, you will be the first point of contact for patients and play a vital role in ensuring a positive patient experience. You will support registration, scheduling, check-in/check-out, insurance verification, and customer service functions that help keep clinic operations running smoothly while supporting timely patient care and accurate reimbursement.

Key Responsibilities

• Facilitates patient flow from point of entry to destination in a timely, accurate, and professional manner.

• Obtains specific information to generate an accurate financial and demographic record for patients that will ensure maximum reimbursement and clinical outcomes.

• Schedules appointments, interviews patients for appropriate medical information, explains charges and policies of the department/hospital, validates and enters charges into appropriate systems, and collects necessary payment.

• Answers incoming calls and directs patients and visitors appropriately.

• Other duties as assigned

Skills for Success

• Attention to detail

• Team focused

• Self-starter, coachable

• Ability to adjust to changing priorities

• Thrives in a fast-paced and high-volume clinic

Qualifications

• High School Diploma/GED required.

• Requires 0-3+ years relevant experience; previous administrative experience preferred.

• Experience with matrix organization and complex work environment a plus.

• Requires basic proficiency in MS office (Word, PowerPoint, Excel).