Specialist-Registration I

Schedule & Work Environment:

• Monday–Friday, 8:00 a.m. to 4:30 p.m. No weekends or holidays. Onsite position

Location:

• North Hospital Medical Office Building (MOB) – Carmel

Key Responsibilities:

• Facilitate efficient patient flow from point of entry to final destination in a timely, accurate, and professional manner

• Schedule and coordinate appointments with Radiology and the Pulmonary Function Lab

• Obtain and verify patient demographic, insurance, and financial information to ensure accurate records and optimal reimbursement

• Interview patients to collect appropriate medical information

• Explain departmental and hospital policies, procedures, and charges

• Enter and validate charges in appropriate systems and collect required payments

• Answer incoming calls and direct patients and visitors appropriately

• Utilize Cerner (or Epic) to manage scheduling, registration, and documentation

Skills for Success:

• Strong customer service and patient-centered approach

• Ability to work collaboratively within a team environment

• Professional, courteous, and compassionate communication style

• High attention to detail and organizational skills

• Understanding of the role and accountability for performing it effectively

• Experience with Cerner or Epic preferred

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• Required Qualifications:

• High School Diploma or GED

• Ability to learn, understand, and retain medical coding concepts, including ICD-10 and CPT

• Ability to interpret insurance information accurately

• Basic proficiency in Microsoft Office (Word, Excel, PowerPoint

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• Preferred Qualifications:

• Prior experience in a healthcare or clinical setting

• Knowledge of medical terminology and clinical practices

• Experience with medical coding (ICD-10, CPT)

• Familiarity with electronic health record systems (Cerner or Epic preferred)