Rental Branch Supervisor

Indie Campers is the global leader in road-trip travel, operating one of the largest campervan and RV fleets worldwide. With a growing presence across Europe, North America, and Oceania, we are a fast-scaling company on a mission to make travel more connected, meaningful, and accessible to everyone.
The City Lead plays a vital role in delivering this mission locally by ensuring high-quality rental operations, seamless service coordination, and a consistent, customer-centric experience. 
As the on-site leader, the City Lead drives operational excellence, team performance, and the overall customer journey within their city, acting as the bridge between global standards and local execution.

• →Execute and coordinate all rental workflows: check-in, check-out, documentation, and system updates (Including cleaning and maintenance);
• →Track daily KPIs;
• →Promote ancillary products through value-based selling;
• →Conduct basic RV/van checks (battery, water systems, gas, lights, tyres);
• →Promptly escalate complex technical or mechanical problems to regional servicing teams;
• →Maintain complete accuracy of fleet status and readiness in the operational systems;
• →Coordinate daily shifts, priorities, and task allocation across the small team, including demonstrating SOPs and onboarding tasks for new hires;
• →Oversee the preparation and presentation of RVs for sales appointments.

• Able to lift or move light-to-moderate items (10–15 kg) and able to stand, walk, and move across the depot for long periods;
• Comfortable working indoors and outdoors in varying weather conditions;
• Flexible to work weekends, holidays, and peak periods, supporting urgent operational needs;
• 2 - 4 years of experience in fast-paced operations, logistics, rental, hospitality, or customer-facing environments;
• Strong hands-on operational capability, with the ability to step into daily depot workflows;
• Ability to multitask, prioritise, and handle physical tasks during high-volume periods;
• Flexibility to work extended shifts during peak seasons, ensuring operational continuity;
• Driving License (Category B) required;
• English proficiency (mandatory) and Croatian (nice to have).

• Being part of a young, fast-growing and innovative company where you make a difference;
• Career development opportunities in Field Operations and transition opportunities to our Offices in Lisbon, Mexico City or Manila;
• Continuous training and coaching to develop the skills that matter to you;
• Compensation package that includes Performance and Referral Bonuses;
• Free Road Trips, so you can experience Indie firsthand trips around Europe, North America and Oceania.

Are you ready to Go Indie?