L 2.5 Support Engineer

Job Title: L2.5 Support Engineer – Investment Management Platform Experience: 5+ Years Job Description: • Provide L2.5 production support in MSP or Investment Management/Financial Services environments • Troubleshoot and support investment systems, market data feeds (Bloomberg, Reuters), and portfolio analytics platforms • Act as a rapid-response resource for live trade execution environments ensuring minimal downtime and SLA adherence • Support integrations with Aladdin, SimCorp, Calypso, FactSet, or similar IM platforms • Monitor and manage system-to-system data flows and API integrations • Work with Python/PLSQL scripting and Kubernetes for operational support activities • Collaborate with development and support teams following SDLC processes • Participate in 24x7 on-call support rotations Required Skills: • Strong domain expertise in Investment Management / Capital Markets (mandatory) • Experience in L2.5 production support within MSP or financial services environments • Knowledge of market data systems and trading support operations • Strong understanding of data engineering concepts and API management • Exposure to Python, PL/SQL, and Kubernetes • Familiarity with Git/Bitbucket, SDLC processes, and test automation • Strong analytical, troubleshooting, and communication skills