Charge Entry Specialist

Infinit-O is the trusted, customer-centric, and sustainable leader in Business Process Optimization. We empower finance and healthcare organizations to thrive in a digital-first world by combining specialized industry expertise and innovative technology for 20 years. We navigate complex industry landscapes to drive transformative outcomes, helping businesses streamline operations, enhance customer experience, and achieve sustainable growth backed by a world-class Net Promoter Score of 75. Our approach combines operational efficiency with a human-centered ethos, ensuring sustainable value creation for our clients and team members. As a Certified B Corporation, Infinit-O is committed to the highest standards of social and environmental performance, accountability, and transparency. We embed these values into every aspect of our operations—aligning business success with a positive impact on our clients, people, and communities. Our commitment to Diversity, Equity, and Inclusion (DEI) is integral to our mission. We believe that building inclusive, equitable teams is not only the right thing to do—it is also essential for driving innovation and better business outcomes. We actively promote equal opportunity through inclusive hiring practices, continuous learning programs, and regular equity assessments to ensure a fair and empowering workplace for all. Position Summary The Charge Entry Specialist is responsible for accurate and timely entry, verification, and processing of patient demographic, insurance, and charge billing data into practice management systems. This position plays a critical role in ensuring clean claim submission and smooth revenue cycle operations. The ideal candidate is detail-oriented, highly accountable, and self-driven, capable of taking true ownership of work without requiring constant task assignment or monitoring. Essential Duties and Responsibilities ● Enter clinical charges, patient demographics, and insurance information into Practice Management (PM) / EHR systems with high speed and accuracy. ● Review medical encounter documentation, superbills, and charge tickets for completeness, accuracy, and proper fee schedule application prior to entry. ● Verify insurance eligibility, benefits, authorizations, and patient responsibility details as needed. ● Identify missing documentation, missing modifiers, or coding inconsistencies and flag them for clarification. ● Perform daily charge audits and reconciliation of charge batches against provider schedules and log sheets. ● Correct charge-level pre-billing edits and clearinghouse rejections prior to claim generation. ● Communicate effectively with billing, coding, and clinical staff to resolve billing questions or charge entry delays. ● Maintain strict confidentiality and adhere to all HIPAA rules and company regulations. Requirements Required Qualifications ● Experience: At least 1 to 2+ years of medical charge entry, billing, or revenue cycle experience in a healthcare environment. ● Specialty Background: Experience in charge entry for general outpatient specialties, including Primary Care, Psychiatry, Gastroenterology, Dermatology, etc. ● EHR & System Proficiency: Hands-on experience using practice management systems and EHRs such as Tebra, SimplePractice, Practice Fusion, Athena, eClinicalWorks, etc. ● Accountability & Ownership: High level of self-direction, taking true ownership of assigned work queues, running with tasks independently, and requiring minimal supervision. ● Skills: Excellent numeric and alphanumeric data entry skills, strong attention to detail, and solid grasp of medical terminology and charge capture principles. ● Probationary Requirement: Must successfully demonstrate productivity, accuracy, and reliability during an initial 90-day probation period. Preferred Qualifications ● Experience working in an outsourced RCM or multi-specialty billing setting. ● Familiarity with CPT, ICD-10, and modifier usage guidelines. Performance Expectations & Core Competencies ● High data entry speed with exceptional accuracy and minimal error rates. ● Consistently meet turnaround time and volume expectations for daily charge entries. ● Proactive workload management, teamwork, and client-focused communication